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Balanced Scorecard in Strategic Planning of Higher Education: Review

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Handbook of Operations Research and Management Science in Higher Education

Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 309))

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Abstract

This chapter provides a review of the Balanced Scorecard (BSC) applied to higher education institutions (HEIs). BSC was developed in the 1990s as a comprehensive method to measure and manage organizational performance. BSC translates an organization’s mission statement and strategy into specific, measurable goals and monitors the organization’s performance in regard to achieving these goals. We review publications reporting application of BSC to higher education institutions over 25 years reported by the organizational level, country of application, and use of other methodologies combined with BSC. The large number of applications in many different ways suggests continued future potential for additional applications of BSC in higher education, such as quality assurance.

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Authors and Affiliations

  1. Department of Industrial Engineering & Management, Ben Gurion University of the Negev, Beer-Sheva, Israel

    Zilla Sinuany-Stern

  2. DMSB—Northeastern University, Boston, MA, USA

    H. David Sherman

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  1. Zilla Sinuany-Stern
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Correspondence to Zilla Sinuany-Stern .

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  1. Department of IEM, Ben-Gurion University of the Negev, Beer-Sheva, Israel

    Zilla Sinuany-Stern

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Sinuany-Stern, Z., Sherman, H.D. (2021). Balanced Scorecard in Strategic Planning of Higher Education: Review. In: Sinuany-Stern, Z. (eds) Handbook of Operations Research and Management Science in Higher Education. International Series in Operations Research & Management Science, vol 309. Springer, Cham. https://doi.org/10.1007/978-3-030-74051-1_7

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