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Operational Excellence: The St.Gallen Model for Holistic Optimization

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Global Manufacturing Management

Part of the book series: Management for Professionals ((MANAGPROF))

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Abstract

Literature about International Manufacturing Networks usually neglects Operational Excellence or Lean Production Systems. Coming from a long history, both are often solely approached and seen as stand-alone topics. However, the enterprise-wide introduction of a Lean Production System and the launch of a comprehensive Operational Excellence programme directly impact the coordination of global production networks. Above-site organizations introducing and sustaining Operational Excellence are a crucial asset to optimize global production. Additionally, Operational Excellence supports the knowledge exchange throughout the network and is closely linked to the network capability “learning”. Therefore, this chapter introduces, explains, and highlights the St.Gallen understanding of Operational Excellence.

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Notes

  1. 1.

    5S is a workplace organization method that uses a list of five words: “sort”, “set in order”, “shine”, “standardize”, and “sustain”.

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Correspondence to Marten Ritz .

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Ritz, M., Friedli, T. (2021). Operational Excellence: The St.Gallen Model for Holistic Optimization. In: Friedli, T., Lanza, G., Remling, D. (eds) Global Manufacturing Management. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-72740-6_3

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