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The Role of Higher Education Institutions in the Accessible Tourism Ecosystem: Requirements for the Conceptualization of an Information System

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Trends and Applications in Information Systems and Technologies (WorldCIST 2021)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1367))

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Abstract

For information systems to be successful, it is important to involve and consider the perspective of all stakeholders. In the accessible tourism market, higher education institutions (HEI) are a very important stakeholder, playing a major role in training and research. This work intends to explore the information requirements that are most valued by higher education institutions in order to conceptualize a Web-based information system which is capable of promoting more accessible tourism conditions for visitors with disabilities (VwD). To achieving this goal, questionnaires were applied to a sample of students and directors of tourism in HEI. Generally speaking, both groups understood the need for a Web platform and also revealed interest in using it. Regarding information to retrieve from the platform, accessible market characteristics and training opportunities were highlighted, while inputs connected to research sharing were the best regarded. Overall, this work allows a general view of information technologies in education, for the specific case of accessible tourism.

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Acknowledgments

This work was developed in the scope of the research project ACTION - POCI-01-0145-FEDER-030376 - funded by FEDER, through COMPETE2020 - Programa Operacional Competitividade e Internacionalização (POCI), and by national funds (OE), through FCT/MCTES.

Author information

Authors and Affiliations

  1. Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3010-193, Aveiro, Portugal

    Pedro Teixeira & Joana Alves

  2. Governance, Competitiveness and Public Policies, Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3010-193, Aveiro, Portugal

    Celeste Eusébio

  3. Institute of Electronics and Informatics Engineering of Aveiro, Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3010-193, Aveiro, Portugal

    Leonor Teixeira

Authors
  1. Pedro Teixeira
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  2. Joana Alves
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  3. Celeste Eusébio
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  4. Leonor Teixeira
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Corresponding author

Correspondence to Pedro Teixeira .

Editor information

Editors and Affiliations

  1. ISEG, University of Lisbon, LISBOA, Portugal

    Álvaro Rocha

  2. College of Engineering, The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. Institute of Data Science and Digital Te, Vilnius University, Vilnius, Lithuania

    Gintautas Dzemyda

  4. DCT, Universidade Portucalense, Porto, Portugal

    Fernando Moreira

  5. Department of Information Sciences, University of Sheffield, Lisboa, Portugal

    Ana Maria Ramalho Correia

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Teixeira, P., Alves, J., Eusébio, C., Teixeira, L. (2021). The Role of Higher Education Institutions in the Accessible Tourism Ecosystem: Requirements for the Conceptualization of an Information System. In: Rocha, Á., Adeli, H., Dzemyda, G., Moreira, F., Ramalho Correia, A.M. (eds) Trends and Applications in Information Systems and Technologies . WorldCIST 2021. Advances in Intelligent Systems and Computing, vol 1367. Springer, Cham. https://doi.org/10.1007/978-3-030-72660-7_15

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