Abstract
This chapter begins with a history of examples of dehumanizing business practices and some reasons as to why they exist. However, business could be humane if it followed Kantian moral philosophy. Kantian moral philosophy has the value of human freedom at its center. It is human freedom with its power to follow principles of our own choosing that enables each and every human to demand respect. As Kant puts it, “One must always treat the humanity of a person as an end and never as a means merely.” Kantian moral philosophy, when conjoined with our empirical knowledge from organizational theory, strategy, and human resource management, provides a series of business practices and attitudes that would make business more humane. Two examples: First, open book management, which empowers employees with all the information they need to make sensible business decisions on the line and second a leadership style that drives decisions down the organization chart and turns followers in business into leaders. The chapter concludes with a look into the future. What if business was mostly conducted by robots rather than people? Perhaps our lives could become more humane through study of the liberal arts and an appreciation of beauty that is found in art.
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Notes
- 1.
Adam Smith The Wealth of Nations 1776. Book 5 Chapter 1 part III, Article 2 “Of the Expense of the Institutions for the Education of Youth.”
- 2.
Isobel Asher Hamilton, “Amazon got a hostile welcome from a New York labor union, which savaged its working conditions as ‘deadly and dehumanizing’” Business Insider November 29, 2018, https://www.businessinsider.com/amazon-warehouse-conditions-savaged-by-rwdsu-2018-11. Downloaded July 20, 2019.
- 3.
For example see Annalyn, Kurtz, 2018. “Wells Fargo is Paying $575 Million to Settle False Account Claims”, CNN Business https://www.cnn.com/2018/12/28/business/wells-fargo-settlement/index.html
- 4.
Albert Carr, “Is Business is Bluffing Ethical”, Harvard Business Review, 46 (1968), 146.
- 5.
Ibid., 148.
- 6.
Immanuel Kant, Foundations of the Metaphysics of Morals, 1785 L.W. Beck Trans. (New York: Macmillan, 1990), 46.
- 7.
Defenders of the traditional narrative have argued that the other stakeholders have agreed to be used as a means for increased stockholder wealth. However, Kant’s respect for persons principle does not allow using oneself simply as a means to the end of another. But the other stakeholders do gain, it might be argued and thus are not used simply as a means. Whether such an argument succeeds depends on whether the firm as a nexus of contracts is really a viable description of business reality.
- 8.
“Maxim” is a technical term for the principle on which an action is based.
- 9.
Immanuel Kant, The Metaphysics of Morals, 38.
- 10.
R Edward Freeman, Jeffrey S. Harrison, Andrew C Wicks, Bidhan L Parmar, Simone de Cole, Stakeholder Theory: The State of the Art, (Cambridge: Cambridge University Press, 2010) 220–24 For those interested in this topic, there is an extensive literature on this topic.
- 11.
John Case, Open Book Management (New York: Harper and Row Publishers, 1995) 45,46.
- 12.
Norman E Bowie, “A Kantian Theory of Leadership,” Leadership & Organization Development Journal, 21 (2000) 185–93.
- 13.
This account is taken from my Business Ethics: A Kantian Perspective 2nd Edition, 2017 Cambridge University Press pp. 99–100.
- 14.
Joseph Kupfer, “Privacy, Autonomy, and Self-Concept.” American Philosophical Quarterly, 24 (1987) pp. 81–7.
- 15.
I take this discussion of Kupfer from my Management Ethics with Patricia H Werhane, (2005) Blackwell Publishers.
- 16.
Charlie Campbell/Chengdu, “How China is Using “Social Credit Scores” to Reward and Punish its Citizens”, Time, https://time.com/collection/davos-2019/5502592/china-social-credit-score/. Downloaded July 21, 2019.
- 17.
“Why the Coming Jobs Crisis is Bigger Than You Think,” Knowledge at Wharton, December 6, 2016.
http://knowledge.wharton.upenn.edu/article/why-the-coming-jobs-crisis-is-bigger-than-you-think/
- 18.
Immanuel Kant, Lectures on Ethics. 1775 I. Infield, Trans. (Indianapolis, IN, Hacket Publishing Company, 1930) 160–61.
References
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Hamilton, Isobel Asher. 2018. Amazon got a hostile welcome from a New York labor union, which savaged its working conditions as ‘deadly and dehumanizing’. Business Insider November 29, 2018. https://www.businessinsider.com/amazon-warehouse-conditions-savaged-by-rwdsu-2018-11. Accessed 20 July 2019.
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———. 1990 Foundations of the Metaphysics of Morals, 1785 (Trans L.W. Beck), New York: Macmillan.
Knowledge at Wharton. 2016. Why the Coming Jobs Crisis is Bigger Than You Think, December 6, 2016. http://knowledge.wharton.upenn.edu/article/why-the-coming-jobs-crisis-is-bigger-than-you-think/. Accessed 20 July 2019.
Kupfer, Joseph. 1987. Privacy, autonomy, and self-concept. American Philosophical Quarterly 24: 81–87.
Kurtz, Annalyn. 2018. Wells Fargo is Paying $575 Million to Settle False Account Claims. CNN Business Updated 2:03 PM ET, Fri December 28, 2018. https://www.cnn.com/2018/12/28/business/wells-fargo-settlement/index.html.
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Bowie, N.E. (2022). A Kantian Perspective on Humanizing Business. In: Dion, M., Freeman, R.E., Dmytriyev, S.D. (eds) Humanizing Business. Issues in Business Ethics, vol 53. Springer, Cham. https://doi.org/10.1007/978-3-030-72204-3_1
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