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A Quality in Use Model for Ambient Assisted Living (AAL) Systems

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Applied Technologies (ICAT 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1388))

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Abstract

Ambient Assisted Living (AAL) aims to improve the people’s quality of life, especially vulnerable groups, with the support of information technologies, increasing the autonomy, self-confidence and mobility of the users in their daily activities. Hence, it is essential to know the end-user's opinion about the perceived quality when using an AAL system in terms of the degree of satisfaction of their real needs and achieved objectives. However, since AAL is a relatively new domain, existing quality models are limited, with an incomplete set of attributes and metrics. Therefore, this research proposes a quality in use model for AAL systems focused on the followings characteristics: effectiveness, efficiency, satisfaction, freedom from risk, and context coverage; and their corresponding metrics adjusted to the AAL domain. Finally, the proposed model has been applied as a guideline during the evaluation of an intelligent pillbox. The results of this application have proven that this model is a valuable tool for evaluating the results and effects of using an AAL system from the perspectives of either a primary user (e.g., elderly people, people with special needs, patients) or a secondary user (e.g., family, caregivers). Consequently, it identifies essential aspects that contribute to improving the quality of those systems.

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Acknowledgements

This study is part of the research projects: i) Run-time model-based self-awareness middleware for Internet of Things eco-systems, LIDI - Universidad del Azuay; ii) Fog Computing applied to monitoring devices used in assisted living environments; Case study: platform for the elderly, XVII DIUC Call for Research Projects. Thus, we thank Universidad del Azuay and Universidad de Cuenca for their support.

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Authors and Affiliations

  1. Universidad del Azuay, Av. 24 de Mayo 7-77, Cuenca, Ecuador

    Lenin Erazo-Garzon & Priscila Cedillo

  2. Universidad de Cuenca, Av. 12 de Abril, Cuenca, Ecuador

    Lenin Erazo-Garzon, Lourdes Illescas-Peña & Priscila Cedillo

Authors
  1. Lenin Erazo-Garzon
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  2. Lourdes Illescas-Peña
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  3. Priscila Cedillo
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Corresponding author

Correspondence to Lenin Erazo-Garzon .

Editor information

Editors and Affiliations

  1. Eindhoven University of Technology, Eindhoven, The Netherlands

    Miguel Botto-Tobar

  2. Universidad de las Fuerzas Armadas (ESPE), Quito, Ecuador

    Sergio Montes León

  3. Escuela Politécnica Nacional, Quito, Ecuador

    Oscar Camacho

  4. Escuela Politécnica Nacional, Quito, Ecuador

    Danilo Chávez

  5. Universidad Técnica Particular de Loja, Loja, Ecuador

    Pablo Torres-Carrión

  6. Universidad Técnica del Norte, Ibarra, Ecuador

    Marcelo Zambrano Vizuete

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Erazo-Garzon, L., Illescas-Peña, L., Cedillo, P. (2021). A Quality in Use Model for Ambient Assisted Living (AAL) Systems. In: Botto-Tobar, M., Montes León, S., Camacho, O., Chávez, D., Torres-Carrión, P., Zambrano Vizuete, M. (eds) Applied Technologies. ICAT 2020. Communications in Computer and Information Science, vol 1388. Springer, Cham. https://doi.org/10.1007/978-3-030-71503-8_50

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  • DOI: https://doi.org/10.1007/978-3-030-71503-8_50

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-71502-1

  • Online ISBN: 978-3-030-71503-8

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