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Nurse Outcomes: Burnout, Engagement, and Job Satisfaction

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Nurses Contributions to Quality Health Outcomes

Abstract

In this chapter, selected nurse outcomes are viewed through the lens of the Quality Health Outcomes Model (QHOM). Specifically, the QHOM provides a framework to explain how nurses can be empowered to deal with the continuous challenges and changes in healthcare organizations that confront them daily. Interventions are examined at the organizational and individual levels. At the individual client (nurse) level, the chapter discusses the role of personal leadership models in the quest for desired outcomes. At the system level, Magnet® hospital research lessons are provided as building blocks (interventions) to support better nurse work environments. Also, an example of a nurse outcome program of research findings is included. In the research program, interventions are aimed at system characteristics of the NWE and the individual nurse. These interventions strongly relate to nurse outcomes such as empowerment and engagement and, in turn, with nurses’ job satisfaction and joy in work. Future directions are provided.

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Bogaert, P.V., Franck, E. (2021). Nurse Outcomes: Burnout, Engagement, and Job Satisfaction. In: Baernholdt, M., Boyle, D.K. (eds) Nurses Contributions to Quality Health Outcomes. Springer, Cham. https://doi.org/10.1007/978-3-030-69063-2_13

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