Abstract
Digital media have opened up new opportunities to review e-learning. The three ages of media describe a shift from technology for distance education, to technology-supported groups and, currently, technology for Community development. Reflecting on the profile of the e-tutor in the third phase of e-learning, our research was guided by three key-questions: what functions does the e-tutor fulfill? What tools does the e-tutor need? What actions should the e-tutor take care of, in term of communication? The research plan, carried out on 9 online courses, is based on quanti-qualitative method (a pre-course survey, a post-course survey, learning analytics, content analysis of tutor’s interactions and self-report). The results highlight the strategic role of the e-tutor in new contexts of learning.
This article has been developed jointly by the authors. Simona Ferrari wrote the sections: 1. Introduction, 2. A Nested Method, 3.2. The Shape of Tutorship in Different Learning Contexts. Serena Triacca wrote the sections: 1.1. Research Contexts, 3.1. The Essential Role of the E-tutor, 3.3. E-tutor’s Kit: Monitoring the Asynchronous Communication. Section 4. Conclusions has been written jointly.
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Notes
- 1.
The Excel grid was designed starting from some useful tips included in the digital extension of the book (M13.3 pp. 23–28, edited by Andrea Garavaglia) [27].
- 2.
The percentage of graduates is calculated taking as a basis the number of students who currently have completed the two-year period (n. 303).
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Ferrari, S., Triacca, S. (2021). The Strategic Role of the E-Tutor in New Learning Contexts. In: Agrati, L.S., et al. Bridges and Mediation in Higher Distance Education. HELMeTO 2020. Communications in Computer and Information Science, vol 1344. Springer, Cham. https://doi.org/10.1007/978-3-030-67435-9_23
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