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Process Mining Organization Email Data and National Security Implications

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Unifying Themes in Complex Systems X (ICCS 2020)

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Abstract

Many think of processes as sequential, deliberate activities which sustain businesses and government agencies; employees integrate themselves into defined organizational processes. From an ecosystem vantage, however, emergent processes exist and are discoverable. Emergent ecosystems form without human intention and may be especially influenceable. If emergent organizational processes–especially critical infrastructure processes–were explicit, they may be exploited. Tremendous intelligence is contained within semi-structured and unstructured organizational data sources. Properly analyzed, these data provide government and private organizations with actionable management and risk mitigation insights. Using explainable process technologies combined with natural language processing, a private critical infrastructure participant’s organizational process model is discovered from semi-structured email data. Data derived from the process model are presented which elucidate internal operations and contribute to automated situational awareness of dynamically evolving events. National security implications and future research needs are described.

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Author information

Authors and Affiliations

  1. More Cowbell Unlimited, Inc., Lake Oswego, OR, 97034, USA

    John Bicknell

  2. Acculation, Inc., Los Angeles, CA, 90036, USA

    Werner Krebs

Authors
  1. John Bicknell
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  2. Werner Krebs
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Corresponding author

Correspondence to John Bicknell .

Editor information

Editors and Affiliations

  1. New England Complex Systems Institute and University of Massachusetts, Cambridge, MA, USA

    Dan Braha

  2. State University of Campinas, Sao Paulo, Brazil

    Marcus A. M. de Aguiar

  3. Universidad Nacional Autonoma de Mexico, Mexico, Distrito Federal, Mexico

    Carlos Gershenson

  4. New England Complex Systems Institute, Cambridge, MA, USA

    Alfredo J. Morales

  5. Boston University, Boston, MA, USA

    Les Kaufman

  6. Tufts Medical Center, Boston, MA, USA

    Elena N. Naumova

  7. University of Cincinnati, Cincinnati, OH, USA

    Ali A. Minai

  8. New England Complex Systems Institute, Cambridge, MA, USA

    Yaneer Bar-Yam

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Bicknell, J., Krebs, W. (2021). Process Mining Organization Email Data and National Security Implications. In: Braha, D., et al. Unifying Themes in Complex Systems X. ICCS 2020. Springer Proceedings in Complexity. Springer, Cham. https://doi.org/10.1007/978-3-030-67318-5_15

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