Implementing and Managing Co-Production

Cepiku, Denita; Marsilio, Marta; Sicilia, Mariafrancesca; Vainieri, Milena

doi:10.1007/978-3-030-60710-4_4

Denita Cepiku⁵,
Marta Marsilio⁶,
Mariafrancesca Sicilia⁷ &
…
Milena Vainieri⁸

338 Accesses

Abstract

This chapter focused on the management of coproduction, and addressed the many challenges to collaboration between professionals and lay actors. Collaboration management is not supposed to contradict ‘organically grown’ coproduction approaches and can be organised by both sides of the collaboration. The way coproduction is managed directly affects the sustainability and quality of interaction, and indirectly affects the final outcomes for the coproducers, the service and the community as a whole. The literature on coproduction management is reviewed and organised around seven levers: institutional arrangements, planning, communication strategies, management of lay actors, management of professionals, leadership, and accountability. Gaps in the literature are noted, and the coproduction literature is compared with the theories of collaborative governance.

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Department of Management and Law, University of Rome Tor Vergata, Rome, Italy
Denita Cepiku
Department of Economics, Management and Quantitative Methods, University of Milano, Milan, Italy
Marta Marsilio
Department of Management, University of Bergamo, Bergamo, Italy
Mariafrancesca Sicilia
Management and Health Laboratory, Scuola Superiore Sant’Anna, Pisa, Italy
Milena Vainieri

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Denita Cepiku
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Marta Marsilio
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Mariafrancesca Sicilia
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Milena Vainieri
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Cepiku, D., Marsilio, M., Sicilia, M., Vainieri, M. (2020). Implementing and Managing Co-Production. In: The Co-production of Public Services. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-60710-4_4

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DOI: https://doi.org/10.1007/978-3-030-60710-4_4
Published: 01 December 2020
Publisher Name: Palgrave Macmillan, Cham
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