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Industry 4.0 Data-Related Technologies and Servitization: A Systematic Literature Review

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Advances in Production Management Systems. Towards Smart and Digital Manufacturing (APMS 2020)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 592))

Abstract

The advancements and adoption of digital technologies enable manufacturers to approach intelligent production and reach a higher level of automation in the wave of Industry 4.0. Even though manufacturing is at the center of this industrial revolution, the impact of digital technologies is more far-reaching: indeed, one of the biggest growth potentials is recognized in the paradigm shift from a traditional product orientation to the provision of bundled solutions. Particularly the possibility to gather and analyze data has been recognized as a key enabler for the advancement of the product-services offering. In this view, the research presented a systematic literature review exploring the state of the art considering on one side the newest technologies related to data and digitalization and on the other side servitization, aiming at understanding the point of contact between them. Four different perspectives have been identified and discussed and possible research directions have been proposed.

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Acknowledgement

This research is supported by the French region AURA, via the international project ‘Collaboration Franco-italienne pour une industrialisation durable des territoires’.

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  1. Department of Management, Information and Production Engineering, University of Bergamo, Dalmine, Italy

    Michela Zambetti, Roberto Pinto & Giuditta Pezzotta

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  1. Michela Zambetti
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  2. Roberto Pinto
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  3. Giuditta Pezzotta
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Correspondence to Michela Zambetti .

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Editors and Affiliations

  1. University of Novi Sad, Novi Sad, Serbia

    Bojan Lalic

  2. University of Belgrade, Belgrade, Serbia

    Vidosav Majstorovic

  3. University of Novi Sad, Novi Sad, Serbia

    Ugljesa Marjanovic

  4. ZF Hungária Kft., Eger, Hungary

    Gregor von Cieminski

  5. Tecnológico de Monterrey, Mexico City, Mexico

    David Romero

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Zambetti, M., Pinto, R., Pezzotta, G. (2020). Industry 4.0 Data-Related Technologies and Servitization: A Systematic Literature Review. In: Lalic, B., Majstorovic, V., Marjanovic, U., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Towards Smart and Digital Manufacturing. APMS 2020. IFIP Advances in Information and Communication Technology, vol 592. Springer, Cham. https://doi.org/10.1007/978-3-030-57997-5_41

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