Development of Urban Infrastructure Through the Introduction of Digital Technology

Abstract

The transformation of urbanism in the new digital era is accompanied by the development of smart services that are designed to improve the life quality of residents, provide authorities with easy access to information and raise the investment attractiveness of the territory [1]. It can be argued that Moscow takes one of the leading positions among the most high-tech megacities in the world. In 2019, the capital of Russia was among the first to get a certificate on the achievement of international key performance indicators (KPIs) for smart sustainable cities, which is explained by the vast and accessible digital environment. The residents of Moscow have access to more than 330 online services, use the largest network of free urban Wi-Fi access, manage their city using the opportunities of projects “Active Citizen” and “Our City” and the online portal of the Moscow Government (crowd.mos.ru). Since 2010, the Moscow Government has been executing a large-scale program for the establishment of a smart city. During this period, much has been done for developing a modern IT infrastructure and introducing information systems. The efforts to improve urban infrastructure can be used at the enterprise to enhance its market position, maintain a competitive environment and lay a favorable socio-economic base of the territory. Based on the positive experience of introducing digital technologies in Moscow, it seems possible to make the investment climate for the enterprise more favorable, enhance its safety and control, broaden the opportunities to meet the social need of both employers and their staff. The scientific novelty of the research results lies in the development of decision-making tools on the introduction of digital technologies in the development of urban infrastructure based on the replication of IT programs that optimize the business processes of large cities and industrial enterprises.