Abstract
Providing individual and group counseling for offenders is far from sufficient for good case management. Often the process of changing offending behavior requires accurately assessing offenders’ concrete, physical, here-and-now needs and knowing how to go about helping them to meet these needs. The correctional worker knows that more concrete help for the offender is often needed and knows where to find it. Attempting to move the offender toward a more responsible lifestyle is a difficult task that you need not bear alone. Case management consists of correctional workers indirectly delivering services by using networks of collaborative providers. Probation and parole agencies simply do not have the resources to provide for all the needs of the offenders. This chapter provides an overview of the types of community resource agencies available in most cities that correctional workers can use to aid in the rehabilitation process, including mental health centers, substance abuse centers, educational and vocational education, welfare agencies, victim-offender reconciliation programs, and volunteer officers. It also provides a list of national volunteer/nonprofit organizations for both offenders and victims, including descriptions and contact information for each.
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Walsh, A., Wells, J., Gann, S.M. (2020). Using Community Agencies and Volunteers in Case Management. In: Correctional Assessment, Casework, and Counseling. Springer, Cham. https://doi.org/10.1007/978-3-030-55226-8_11
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