Skip to main content

Social Sustainability on Competitiveness in the Tourism Industry: Toward New Approach?

  • Chapter
  • First Online:
Technological Innovation and International Competitiveness for Business Growth

Abstract

The achievements made over the years of policies seeking to stimulate tourism demand have led to a great increase in the number of tourists arriving in many destinations. Some destinations have begun to suffer problems derived from the success of policies focused solely on increasing the number of arrivals. The objective of this work is to analyze the role of social sustainability in the analysis of tourism competitiveness. Methodologically, this study has been developed from the analysis of papers published in journals indexed in the Journal Citations Reports and Scopus. This has been complemented with information extracted from a number of well-known studies regarding tourism competitiveness. In such a context, this chapter reflects on the need to consider the social sustainability linked to the development of tourism and the locals’ support as factors included within the concept of competitiveness.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abreu-Novais, M., Ruhanen, L., & Arcodia, C. (2015). Destination competitiveness: What we know, what we know but shouldn’t and what we don’t know but should. Current Issues in Tourism, 19(6), 1–21.

    Google Scholar 

  • Abreu-Novais, M., Ruhanen, L., & Arcodia, C. (2018). Destination competitiveness: A phenomenographic study. Tourism Management, 64, 324–334.

    Article  Google Scholar 

  • Almeida, F., Peláez, M. A., Balbuena, A., & Cortés, R. (2016). Residents’ perceptions of tourism development in Benalmadena (Spain). Tourism Management, 54, 259–274.

    Article  Google Scholar 

  • Andereck, K. L., & Nyaupane, G. P. (2011). Exploring the nature of tourism and quality of life perceptions among residents. Journal of Travel Research, 50, 248–260.

    Article  Google Scholar 

  • Andereck, K. L., Valentine, K. M., Knopf, R. C., & Vogt, C. A. (2005). Residents’ perceptions of community tourism impacts. Annals of Tourism Research, 32, 1056–1076.

    Article  Google Scholar 

  • Andriotis, K., & Vaughan, R. D. (2003). Urban residents’ attitudes toward tourism development: The case of Crete. Journal of Travel Research, 42, 172–185.

    Article  Google Scholar 

  • Ap, J. (1992). Residents’ perceptions on tourism impacts. Annals of Tourism Research, 19, 665–690.

    Article  Google Scholar 

  • Ap, J., & Crompton, J. L. (1993). Residents’ strategies for responding to tourism impacts. Journal of Travel Research, 32, 47–50.

    Article  Google Scholar 

  • Ayuntamiento de Barcelona. (2018). Tourism activity report of Barcelona. Barcelona, Spain: Ayuntamiento de Barcelona.

    Google Scholar 

  • Bahar, O., & Kozak, M. (2007). Advancing destination competitiveness research: Comparison between tourists and service providers. Journal of Travel & Tourism Marketing, 22(2), 61–71.

    Article  Google Scholar 

  • Bordas, E. (2001). Improving public–private sectors cooperation in tourism: A new paradigm for destinations. Tourism Review, 56(3/4), 38–41.

    Article  Google Scholar 

  • Bramwell, B., & Lane, B. (1993). Sustainable tourism: An evolving global approach. Journal of Sustainable Tourism, 1(1), 1–5.

    Article  Google Scholar 

  • Buhalis, D. (2000). Marketing the competitive destination in the future. Tourism Management, 21(1), 97–116.

    Article  Google Scholar 

  • Butler, R. W. (1974). Social implications of tourism development. Annals Tourism Research, 2, 100–111.

    Article  Google Scholar 

  • Butler, R. W. (1980). The concept of a tourist area cycle of evolution: Implications for management and resources. Canadian Geographer/Le Géographe Canadien, 25, 5–12.

    Article  Google Scholar 

  • Cohen, E. (1984). The sociology of tourism: Approaches, issues, and findings. Annual Review of Sociology, 10, 373–392.

    Article  Google Scholar 

  • Colantonio, A., & Potter, R. B. (2006). Urban tourism and development in the socialist state: Havana during the ‘special period’. La Habana, Cuba: Ashgate.

    Google Scholar 

  • Croes, R. (2011). Measuring and explaining competitiveness in the context of small island destinations. Journal of Travel Research, 50(4), 431–442.

    Article  Google Scholar 

  • Croes, R., & Kubickova, M. (2013). From potential to ability to compete: Towards a performance based tourism competitiveness index. Journal of Destination Marketing and Management, 2(3), 146–154.

    Article  Google Scholar 

  • Crouch, G. I. (2011). Destination competitiveness: An analysis of determinant attributes. Journal of Travel Research, 50(1), 27–45.

    Article  Google Scholar 

  • Crouch, G. I., & Ritchie, J. R. B. (1994). Destination competitive—Exploring foundations for a long-term research programme. In Proceedings of the Administrative Sciences Association of Canada 1994 Annual Conference (pp. 79–88). Halifax, Nova Scotia.

    Google Scholar 

  • Crouch, G. I., & Ritchie, J. R. B. (1995, July 13–16). Destination competitiveness and the role of the tourism enterprise. In Proceedings of the Fourth Annual Business Congress (pp. 43–48). Istanbul, Turkey.

    Google Scholar 

  • Crouch, G. I., & Ritchie, J. R. B. (1999). Tourism, competitiveness, and societal prosperity. Journal of Business Research, 44, 137–152.

    Article  Google Scholar 

  • Crouch, G. I., & Ritchie, J. R. B. (2005). Application of the analytic hierarchy process to tourism choice and decision making: A review and illustration applied to destination competitiveness. Tourism Analysis, 10(1), 17–25.

    Article  Google Scholar 

  • Datahippo. (2019). https://datahippo.org/es/. Accessed 30 Sept 2018.

  • Deery, M., Jago, L., & Fredline, L. (2012). Rethinking social impacts of tourism research: A new research agenda. Tourism Management, 33, 64–73.

    Article  Google Scholar 

  • Diedrich, A., & García, E. (2009). Local perceptions of tourism as indicators of destination decline. Tourism Management, 30, 512–521.

    Article  Google Scholar 

  • Doxey, G. V. (1975). Leisure, tourism and Canada’s aging population tourism in Canada: Selected issues and options. Western Geographical Series, 21, 57–72.

    Google Scholar 

  • Dredge, D., & Gyimóthy, S. (2015). The collaborative economy and tourism: Critical perspectives, questionable claims and silenced voices. Tourism Recreation Research, 40, 286–302.

    Article  Google Scholar 

  • Dredge, D., Gyimóthy, S., Birkbak, A., Jensen T. E., Madsen, A. K. (2016). The impact of regulatory approaches targeting collaborative economy in the tourism accommodation sector: Barcelona, Berlin, Amsterdam and Paris. Impulse Paper N. 9 Prepared for the European Commission DG GROWTH. Copenhagen, Denmark: Aalborg University.

    Google Scholar 

  • Dupeyras, A., & MacCallum, N. (2013). Indicators for measuring competitiveness in tourism: A guidance document (OECD Tourism Papers, 2013/02). Paris, France: OECD Publishing. http://dx.doi.org/10.1787/5k47t9q2t923-en.

  • Dwyer, L., & Kim, C. (2003). Destination competitiveness: Determinants and indicators. Current Issues in Tourism, 6(5), 369–414.

    Article  Google Scholar 

  • Dwyer, L., Livaic, Z., & Mellor, R. (2003). Competitiveness of Australia as a tourist destination. Journal of Hospitality and Tourism Management, 10(1), 60–78.

    Google Scholar 

  • Dwyer, L., Mellor, R., Livaic, Z., Edwards, D., & Kim, C. (2004). Attributes of destination competitiveness: A factor analysis. Tourism Analysis, 9(1), 91–101.

    Article  Google Scholar 

  • Dyer, P., Gursoy, D., Sharma, B., & Carter, J. (2007). Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia. Tourism Management, 28, 409–422.

    Article  Google Scholar 

  • Edelman, B. G., & Geradin, D. (2015). Efficiencies and regulatory shortcuts: How should we regulate companies like Airbnb and Uber? (Harvard Business School Working Paper, 16-026).

    Google Scholar 

  • Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior. Reading, PA, USA: Addison-Wesley.

    Google Scholar 

  • Gjerald, O. (2005). Sociocultural impacts of tourism: A case study from Norway. Journal of Tourism Cultural Change, 3, 36–58.

    Article  Google Scholar 

  • Gogonea, R. M., Baltalunga, A. A., Nedelcu, A., & Dumitrescu, D. (2017). Sustainable tourism aims to channel tourism to the advantage of all stakeholders—Destination places and communities, tourists and all the associated activities and services. Tourism pressure at the regional level in the context of sustainable development in Romania. Sustainability, 9, 698.

    Google Scholar 

  • Gómez, C. S., & Barrón, K. S. (2019). Impacts of tourism and the generation of employment in Mexico. Journal of Tourism Analysis: Revista de Análisis Turístico, 26(2), 94–114.

    Article  Google Scholar 

  • Gómez-Vega, M., & Picazo-Tadeo, A. (2019). Ranking world tourist destinations with a composite indicator of competitiveness: To weigh or not to weigh? Tourism Management, 72, 281–291.

    Article  Google Scholar 

  • Guaita, J. M., Martín, J. M., Salinas, J. A. (2020). Innovation in the measurement of tourism competitiveness. In M. A. Galindo-Martín, M. T. Mendez-Picazo, M. S. Castaño-Martínez (Eds.), Analyzing the relationship between innovation, value creation, and entrepreneurship (pp. 268–288). Hershey, USA: IGI Global. https://doi.org/10.4018/978-1-7998-1169-5.ch013.

  • Guaita, J. M., Martín, J. M., Salinas, J. A., Mogorrón-Guerrero, H. (2019). An analysis of the stability of rural tourism as a desired condition for sustainable tourism. Journal of Business Research, 100, 165–174.

    Google Scholar 

  • Gursoy, D., Chi, C. G., & Dyer, P. (2010). Locals’ attitudes toward mass and alternative tourism: The case of Sunshine Coast, Australia. Journal of Travel Research, 49(3), 381–394.

    Article  Google Scholar 

  • Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A structural modeling approach. Annals of Tourism Research, 29, 79–105.

    Article  Google Scholar 

  • Hall, C. M., & Lew, A. A. (1998). The geography of sustainable tourism development: introduction. In C. M. Hall & A. A. Lew (Eds.), Sustainable tourism: Geographical perspectives (pp. 1–24). New York, USA: Addison Wesley Longman.

    Google Scholar 

  • Hassan, S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of Travel Research, 38(3), 239–245.

    Article  Google Scholar 

  • Heath, E. (2003). Towards a model to enhance destination competitiveness: A southern african perspective. Journal of Hospitality & Tourism Research, 10(2), 124–141.

    Google Scholar 

  • Holden, A. (2006). Tourism studies and the social sciences. New York, USA: Routledge.

    Google Scholar 

  • Huei-Wen, L., & Huei-Fu, L. (2016). Valuing residents’ perceptions of sport tourism development in Taiwan’s North Coast and Guanyinshan National Scenic Area, Asia. Pacific Journal Tourism Research, 21, 398–424.

    Article  Google Scholar 

  • Instituto Nacional de Estadística. (2018). Encuesta de ocupación en Alojamientos Turísticos. Madrid, Spain: INE.

    Google Scholar 

  • Joshi, O., Poudyal, N. C., & Larson, L. C. (2017). The influence of sociopolitical, natural, and cultural factors on international tourism growth: A cross-country panel analysis. Environment, Development and Sustainability, 19(3), 825–838.

    Article  Google Scholar 

  • Jurowski, C., Uysal, M., & Williams, D. R. (1997). A theoretical analysis of host community resident reactions to tourism. Journal of Travel Research, 36, 3–11.

    Article  Google Scholar 

  • Keogh, B. (1989). Social impact. In G. Wall (Ed.), Outdoor recreation in Canada (pp. 233–275). Toronto, Canada: Wiley.

    Google Scholar 

  • Lee, T. H. (2013). Influence analysis of community resident support for sustainable tourism development. Tourism Management, 34, 37–46.

    Article  Google Scholar 

  • Lin, Z., Chen, Y., & Filieri, R. (2017). Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction. Tourism Management, 61, 436–442.

    Article  Google Scholar 

  • Liu, J., Sheldon, P. J., & Var, T. (1987). Resident perception of the environmental impacts of tourism. Annals of Tourism Research, 14, 17–37.

    Article  Google Scholar 

  • Lyons, K., & Wearing, S. (2015). The sharing economy issues, impacts, and regulatory responses in the context of the NSW visitor economy. Sydney, Australia: NSW Business Chamber.

    Google Scholar 

  • Marien, C., & Pizan, A. (2005). Implementing sustainable tourism development through citizen participation in the planning process. In S. Wahab & J. J. Pigram (Eds.), Tourism, development and growth: The challenge of sustainability. London, UK: Routledge.

    Google Scholar 

  • Martín, J. M. (2019). Impacts of the tourist activity and citizens’ evaluation about the necessity for resting periods. In. M. A. Camilleri (Ed.), Strategic perspectives in destination marketing (pp. 81–112). Hershey, USA: IGI Global.

    Google Scholar 

  • Martín, J. M., Guaita, J. A., & Salinas, J. A. (2018). An analysis of the factors behind the citizen’s attitude of rejection towards tourism in a context of overtourism and economic dependence on this activity. Sustainability, 10(8), 2851.

    Article  Google Scholar 

  • Martín, J. M., Jiménez, J. D., & Molina, V. (2014). Impacts of seasonality on environmental sustainability in the tourism sector based on destination type: An application to Spain’s Andalusia region. Tourism Economics, 20(1), 123–142.

    Article  Google Scholar 

  • Martín, J. M., Ostos, M. S., & Salinas, J. A. (2019). Why regulation is needed in emerging markets in the tourism sector. The American Journal of Economics and Sociology, 78(1), 225–254.

    Article  Google Scholar 

  • Martín, J. M., Rodríguez, J. A., Zermeño, K., & Salinas, J. A. (2018). Effects of vacation rental websites on the concentration of tourists—Potential environmental impacts: An application to the Balearic Islands in Spain. International Journal of Environmental Research and Public Health, 15(2), 347.

    Google Scholar 

  • Martín, J. M., Salinas, J. A., & Rodríguez, J. A. (2019). Comprehensive evaluation of the tourism seasonality using a synthetic DP2 indicator. Tourism Geographies, 21(2), 284–305.

    Article  Google Scholar 

  • Martín, J. M., Salinas, J. A., Rodríguez, J. A., & Jiménez, J. D. (2017). Assessment of the tourism’s potential as a sustainable development instrument in terms of annual stability: Application to Spanish rural destinations in process of consolidation. Sustainability, 9(10), 1692.

    Article  Google Scholar 

  • Mazanec, J. A., Wöber, K., & Zins, A. H. (2007). Tourism destination competitiveness: From definition to explanation? Journal of Travel Research, 46, 86–95.

    Article  Google Scholar 

  • McIntyre, G. (1993). Sustainable tourism development: Guide for local planners. Madrid, Spain: World Tourism Organization.

    Google Scholar 

  • Mendola, D., & Volo, S. (2017). Building composite indicators in tourism studies: Measurements and applications in tourism destination competitiveness. Tourism Management, 59, 541–553.

    Article  Google Scholar 

  • Mihalic, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism Management, 21(1), 65–78.

    Article  Google Scholar 

  • Milano, C. (2017). Overtourism and Tourismphobia: Global trends and local contexts. Ostelea School of Tourism & Hospitality. Available online: http://www.aept.org/archivos/files/ostelea_informe_overtourism_y_turismofobia.pdf. Accessed 18 May 2018.

  • Nadler, S. N. (2014). The sharing economy: What is it and where is it going?. Cambridge, MA, USA: Massachusetts Institute of Technology.

    Google Scholar 

  • Nicholas, L. N., Thapa, B., & Ko, Y. J. (2009). Residents’ perspectives of a World Heritage Site: The Pitons Management Area, St. Lucia. Annals of Tourism Research, 36, 390–412.

    Article  Google Scholar 

  • Park, D. B., Lee, K. W., Choi, H. S., & Yoon, Y. (2012). Factors influencing social capital in rural tourism communities in South Korea. Tourism Management, 33, 1511–1520.

    Article  Google Scholar 

  • Park, D., & Yoon, Y. (2009). Segmentation by motivation in rural tourism: A Korean case study. Tourism Management, 30, 99–108.

    Article  Google Scholar 

  • Park, D., Yoon, Y., & Lee, M. (2008). Rural community development and policy challenges in South Korea. Journal of the Economic Geographical Society of Korea, 11(4), 600–617.

    Article  Google Scholar 

  • Peric, M., Durkin, J., & Wise, N. (2016). Leveraging small-scale sport events: Challenges of organising, delivering and managing sustainable outcomes in rural communities, the case of Gorski Kotar, Croatia. Sustainability, 8, 1337.

    Article  Google Scholar 

  • Porter, M. E. (1990). The competitive advantage of nations. New York, USA: The Free Press.

    Book  Google Scholar 

  • Prayag, G., Hosany, S., Nunkoo, R., & Alders, T. (2013). London residents’ support for the 2012 Olympic Games: the mediating effect of overall attitude. Tourism Management, 36, 629–640.

    Article  Google Scholar 

  • Puczkó, L., & Rátz, T. (2000). Tourist and resident perceptions of the physical impacts of tourism at Lake Balaton, Hungary: Issues for sustainable tourism management. Journal of Sustainable Tourism, 8, 458–478.

    Article  Google Scholar 

  • Qiu, H., Fan, D. X. F., Lyu, J., Lin, P. M. C., & Jenkins, C. L. (2018). Analyzing the economic sustainability of tourism development: Evidence from Hong Kong. Journal of Hospitality & Tourism Research, 43(2), 226–248.

    Article  Google Scholar 

  • Ritchie, J. R. B., & Crouch, G. (1993, October 17–23). Competitiveness in international tourism: A framework for understanding and analysis. In Proceedings of the 43rd Congress of Association Internationale d’Experts Scientifique de Tourisme. San Carlos de Bariloche, Argentina.

    Google Scholar 

  • Ritchie, J. R. B., & Crouch, G. (2000). The competitive destination: A sustainability perspective. Tourism Management, 21(1), 1–7.

    Google Scholar 

  • Ritchie, J. R. B., & Crouch, G. (2003). The competitive destination: A sustainable tourism perspective. Wallingford, UK: CABI Publishing.

    Book  Google Scholar 

  • Ritchie, J. R. B., & Crouch, G. (2010). A model of destination competitiveness/sustainability: Brazilian perspectives. Revista de Administración Pública, 44(5), 1049–1066.

    Article  Google Scholar 

  • Rodríguez, J. A., Aguilera, J. D., Martín, J. M., & Salinas, J. A. (2018). Crisis in the Horn of Africa: Measurement of progress towards millennium development goals. Social Indicators Research, 135(2), 499–514.

    Article  Google Scholar 

  • Rodríguez, J. A., Martín, J. M., & Salinas, J. A. (2017). Assessing MDG 6 in Sub-Saharan Africa: A territorial analysis using a synthetic indicator. Revista de Economía Mundial, 47, 203–221.

    Google Scholar 

  • Salinas, J. A., Serdeira, P., Martín, J. M., & Rodríguez, J. A. (2020). Determinants of tourism destination competitiveness in the countries most visited by international tourists: Proposal of a synthetic index. Tourism Management Perspectives, 33, 100582.

    Article  Google Scholar 

  • Saveriades, S. (2000). Establishing the social tourism carrying capacity for the tourist resorts of the east coast of the Republic of Cyprus. Tourism Management, 21, 147–156.

    Article  Google Scholar 

  • Schor, J. B., & Fitzmaurice, C. (2015). Collaborating and connecting: The emergence of the sharing economy. In L. Reisch & J. Thogersen (Eds.), Handbook of research on sustainable consumption (pp. 410–425). Cheltenham, UK: Edward Elgar.

    Google Scholar 

  • Seraphin, H. S., Sheeran, P., & Pilato, M. (2018). Over-tourism and the fall of Venice as a destination. Journal Destination Marketing Management, 9, 374–376.

    Article  Google Scholar 

  • Sharpley, R. (1994). Tourism, tourists and society. Huntingdon, UK: ELM Publishers.

    Google Scholar 

  • Sharpley, R. (2014). Host perceptions of tourism: A review of the research. Tourism Management, 42, 37–49.

    Article  Google Scholar 

  • Stabler, M. J. (Ed.). (1997). Tourism and sustainability: Principles to practice. New York, USA: Cab International.

    Google Scholar 

  • Telfer, D. J., & Sharpley, R. (2008). Tourism and development in the developing world. Abingdon, UK: Routledge.

    Google Scholar 

  • United Nations. (1987). Informe de la Comisión Mundial sobre el Medio Ambiente y el Desarrollo. New York, USA: United Nations.

    Google Scholar 

  • United Nations. (2004). Indicators of sustainable development for tourism destinations. Madrid, Spain: United Nations.

    Google Scholar 

  • UNWTO. (2018). UNWTO annual report 2017. Madrid. Spain: UNWTO.

    Google Scholar 

  • Upchurch, R. S., & Teivane, U. (2000). Resident perceptions of tourism development in Riga, Latvia. Tourism Management, 21, 499–507.

    Article  Google Scholar 

  • Vargas, A., Oom, P., Da Costa, J., & Albino, S. (2015). Residents’ attitude and level of destination development: An international comparison. Tourism Management, 48(3), 199–210.

    Article  Google Scholar 

  • WCED. (1987). Our common future (Report of the World Commission on Environment and Development). Oxford and New York, USA: Oxford University Press.

    Google Scholar 

  • WEF. (2007). The travel & tourism competitiveness report 2007: Furthering the process of economic development. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2008). The travel & tourism competitiveness report 2008: Balancing economic development and environmental sustainability. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2009). The travel & tourism competitiveness report 2009: Managing in a time of turbulence. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2011). The travel & tourism competitiveness report 2011: Beyond the downturn. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2013). The travel & tourism competitiveness report 2013: Reducing barriers to economic growth and job creation. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2015). The travel & tourism competitiveness report 2015: Growth through Shocks. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WEF. (2017). The travel & tourism competitiveness report 2017: Paving the way for a more sustainable and inclusive future. Geneva. Dataset extracted from: http://reports.weforum.org/travel-and-tourism-competitiveness-report-2017/downloads/.

  • WTO. (1993). Tourism report year 2000 and beyond qualitative aspects. Madrid, Spain: World Tourism Organization.

    Google Scholar 

  • Yoon, Y., Gursoy, D., & Chen, J. S. (1999). An investigation of the relationship between tourism impacts and host communities’ characteristics. Journal of Tourism and Hospitality Research, 10(1), 29–44.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Guaita Martínez, J., Martín Martín, J.M., Ribeiro Soriano, D.E., Salinas Fernández, J.A. (2021). Social Sustainability on Competitiveness in the Tourism Industry: Toward New Approach?. In: Ferreira, J.J.M., Teixeira, S.J., Rammal, H.G. (eds) Technological Innovation and International Competitiveness for Business Growth. Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-51995-7_7

Download citation

Publish with us

Policies and ethics