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Human Behaviour, Roles, and Processes

Handbook of Engineering Systems Design

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Abstract

The development of products, services, and systems can be understood as one integrated effort of addressing psychological, social, technical, and organisational challenges that surround us. Engineering systems design is a human activity aiming at developing highly complex technical products and services. Of course, the challenge for human beings to deal with complexity is not new but the level of complexity has become exponentially higher in the last decades, therefore more complicated, and less manageable. The focus is not only on the user, but also on the designer and different stakeholders (like manager, software systems engineer, mechanical systems engineer, and many more) involved in the system design process. Understanding human behaviour is important to conceive why people make certain decisions and why other people do not make decisions at all. Requirements, needs, and safety are guiding principles for the development process. The process of human-centred development makes it possible to describe the future user groups and activities and thus to develop products and systems that are as close as possible to the (future) needs of the users. The designers can fulfil their tasks in an interdisciplinary exchange with experts from different disciplines.

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Author information

Authors and Affiliations

  1. Department of Design, Organisation and Strategy, Delft University of Technology, Delft, Netherlands

    Petra Badke-Schaub

  2. Safety & Security Academy IABG, Otto-Friedrich University, Bamberg, Ottobrunn, Germany

    Harald Schaub

Authors
  1. Petra Badke-Schaub
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  2. Harald Schaub
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Correspondence to Harald Schaub .

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Editors and Affiliations

  1. Department of Technology, Management and Economics, DTU- Technical University of Denmark, Lyngby, Denmark

    Anja Maier

  2. Department of Technology, Management and Economics, DTU- Technical University of Denmark, Lyngby, Denmark

    Josef Oehmen

  3. Philosophy Department, Delft University of Technology, Delft, Zuid-Holland, The Netherlands

    Pieter E. Vermaas

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Badke-Schaub, P., Schaub, H. (2022). Human Behaviour, Roles, and Processes. In: Maier, A., Oehmen, J., Vermaas, P.E. (eds) Handbook of Engineering Systems Design. Springer, Cham. https://doi.org/10.1007/978-3-030-46054-9_32-2

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  • DOI: https://doi.org/10.1007/978-3-030-46054-9_32-2

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  • Print ISBN: 978-3-030-46054-9

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Chapter history

  1. Latest

    Human Behaviour, Roles, and Processes
    Published:
    06 January 2023

    DOI: https://doi.org/10.1007/978-3-030-46054-9_32-3

  2. Human Behaviour, Roles, and Processes
    Published:
    05 May 2022

    DOI: https://doi.org/10.1007/978-3-030-46054-9_32-2

  3. Original

    Human Behavior, Roles, and Processes
    Published:
    08 March 2022

    DOI: https://doi.org/10.1007/978-3-030-46054-9_32-1

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