Skip to main content
SpringerLink
Log in

Product-Service System Modularization: A Systematic Review

  • Conference paper
  • First Online:
Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM (IJCIEOM 2019)

Part of the book series: Lecture Notes on Multidisciplinary Industrial Engineering ((LNMUINEN))

Abstract

The continuous progress of the globalization of manufacturing industry and competition between manufacturing companies is becoming stronger. Nowadays, the simple product’s production does not fully meet the market demands. That is why manufacturing companies are being forced to create new strategies for survival and development. As a result, many manufacturers began to seek benefits by adding services to the final products, which means moving from selling products to selling products and services (PSS) systems. PSS enables innovations for products and business processes, and its result is the growth of business activities with new and current customers. In addition, modularized PSS can solve conflicts between customization and low cost. Therefore, this article analyze the techniques used for PSS modularization and the advantages it brings to companies and customers. This study allowed observing that current techniques and/or methods for PSS modularization are house of quality approach, fuzzy logic, clustering method, correlation analysis, mathematical optimization models and other qualitative-empirical models described as well.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Dimache, A., Roche, T.: A decision methodology to support servitisation of manufacturing. Int. J. Oper. Prod. Man. 33(11–12), 1435–1457 (2013)

    Google Scholar 

  2. Gebauer, H., Paiola, M., Edvardsson, B.: Service business development in small and medium capital goods manufacturing companies. Manag. Serv. Qual. Int. J. 20(2), 123–139 (2010)

    Google Scholar 

  3. Copani, G.: Machine tool industry: beyond tradition? In: Lay, G. (ed.) Servitization in Industry, pp. 109–130. Springer, Cham (2014)

    Google Scholar 

  4. Adrodegari, F., Alghisi, A., Saccani, N.: Towards usage-oriented business models: an assessment of European capital goods manufacturers. In: Proceeding of 21st EurOMA Conference on Operations Management in an Innovation Economy, pp. 1–10. Press (2014)

    Google Scholar 

  5. Paschou, T., Adrodegari, F., Rapaccini, M., Saccani, N., Perona, M.: Towards service 4.0: a new framework and research priorities. Procedia CIRP 73(1), 148–154 (2018)

    Google Scholar 

  6. Li, H., Ji, Y., Gu, X., Qi, G., Tang, R.: Module partition process model and method of integrated service product. Comput. Ind. 63(4), 298–308 (2012)

    Google Scholar 

  7. Tong, S.: The Principle: Method and Application of Modular Design. China Standard Press, Beijing (1999)

    Google Scholar 

  8. Fabbri, S., Silva, C., Hernandes, E., Octaviano, F., Di Thommazo, A., Belgamo, A.: Improvements in the StArt tool to better support the systematic review process. In: Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering, EASE 2016, pp. 1–5. Press (2016)

    Google Scholar 

  9. Kitchenham, B., Charters, S.: Guidelines for performing systematic literature reviews in software Engineering. Technical report. Keele University and University of Durham, v. 2.3 (2007)

    Google Scholar 

  10. Richter, A., Sadek, T., Steven, M.: Flexibility in industrial product-service systems and use-oriented business models. CIRP J. Manuf. Sci. Tec. 3(2), 128–134 (2010)

    Google Scholar 

  11. Bask, A., Lipponen, M., Rajahonka, M., Tinnila, M.: Framework for modularity and customization: service perspective. J. Bus. Ind. Mark. 26(5), 306–319 (2011)

    Google Scholar 

  12. Oh, S., Yeom, H.Y.: A comprehensive framework for the evaluation of ontology modularization. Expert Syst. Appl. 39(10), 8547–8556 (2012)

    Google Scholar 

  13. Das, K., Chowdhury, A.H.: Designing a reverse logistics network for optimal collection, recovery and quality-based product-mix planning. Int. J. Prod. Econ. 135(1), 209–221 (2012)

    Google Scholar 

  14. Geum, Y., Kwak, R., Park, Y.: Modularizing services: a modified HoQ approach. Comput. Ind. Eng. 62(2), 579–590 (2012)

    Google Scholar 

  15. de Blok, C., Meijboom, B., Luijkx, K., Schols, J.: The human dimension of modular care provision: opportunities for personalization and customization. Int. J. Prod. Econ. 142(1), 16–26 (2013)

    Google Scholar 

  16. Erdemir, U., Buzluca, F.: A learning-based module extraction method for object-oriented systems. J. Syst. Software 97(1), 156–177 (2014)

    Google Scholar 

  17. Bask, A., Merisalo-Rantanen, H., Tuunanen, T.: Developing a modular service architecture for e-store supply chains: the small- and medium-sized enterprise perspective. Serv. Sci. 6(4), 251–273 (2014)

    Google Scholar 

  18. Kamphues, J., Hegmanns, T.: A modular approach for integrated inventory management in distribution logistics. IFAC-Papers OnLine 48(3), 1815–1820 (2015)

    Google Scholar 

  19. Aversa, P., Haefliger, S., Rossi, A., Baden-Fuller, C.: From business model to business modelling: modularity and manipulation. Adv. Strateg. Manag. 33(1), 151–185 (2015)

    Google Scholar 

  20. Song, W., Wu, Z., Li, X., Xu, Z.: Modularizing product extension services: An approach based on modified service blueprint and fuzzy graph. Comput. Ind. Eng. 85(1), 186–195 (2015)

    Google Scholar 

  21. Davies, P., Ng, I.: Moving towards the Incomplete: a research agenda for the development of future products in the digital economy. Procedia Manuf. 3(1), 3368–3374 (2015)

    Google Scholar 

  22. Song, W., Sakao, T.: A customization-oriented framework for design of sustainable product/service system. J. Clean. Prod. 140(part 3), 1672–1685 (2017)

    Google Scholar 

  23. Cenamor, J., Rönnberg Sjödin, D., Parida, V.: Adopting a platform approach in servitization: leveraging the value of digitalization. Int. J. Prod. Econ. 192(1), 54–65 (2017)

    Google Scholar 

  24. Sakao, T., Song, W., Matschewsky, J.: Creating service modules for customising product/service systems by extending DSM. CIRP Ann. 66(1), 21–24 (2017)

    Google Scholar 

  25. Frandsen, T.: Evolution of modularity literature: a 25-year bibliometric analysis. Int. J. Oper. Prod. Man. 37(6), 703–747 (2017)

    Google Scholar 

  26. Avlonitis, V., Hsuan, J.: Exploring modularity in services: cases from tourism. Int. J. Oper. Prod. Man. 37(6), 771–790 (2017)

    Google Scholar 

  27. Sun, J., Chai, N., Pi, G., Zhang, Z., Fan, B.: Modularization of product service system based on functional requirement. Procedia CIRP 64(1), 301–305 (2017)

    Google Scholar 

  28. Brax, S., Bask, A., Hsuan, J., Voss, C.: Service modularity and architecture – an overview and research agenda. Int. J. Oper. Prod. Man. 37(6), 686–702 (2017)

    Google Scholar 

  29. Fadeyi, J.A., Monplaisir, L., Aguwa, C.: The integration of core cleaning and product serviceability into product modularization for the creation of an improved remanufacturing-product service system. J. Clean. Prod. 159(1), 446–455 (2017)

    Google Scholar 

  30. Gao, R.X., Wang, P.: Through life analysis for machine tools: from design to remanufacture. Procedia CIRP 59(1), 2–7 (2017)

    Google Scholar 

  31. Salonen, A., Rajala, R., Virtanen, A.: Leveraging the benefits of modularity in the provision of integrated solutions: a strategic learning perspective. Ind. Market. Manag. 68(1), 13–24 (2018)

    Google Scholar 

  32. Xiong, Y., Du, G., Jiao, R.J.: Modular product platforming with supply chain postponement decisions by leader-follower interactive optimization. Int. J. Prod. Econ. 205(1), 272–286 (2018)

    Google Scholar 

  33. Khan, M.A., Wuest, T.: Towards a framework to design upgradable product service systems. Procedia CIRP 78(1), 400–405 (2018)

    Google Scholar 

  34. Zhang, Z.F., Chu, X.N.: A new integrated decision-making approach for design alternative selection for supporting complex product development. Int. J. Comp. Integ. M. 22(3), 179–198 (2009)

    Google Scholar 

  35. Wang, P., Ming, X., Li, D., Kong, F., Wang, L., Wu, Z.: Modular development of product service systems. Concurr. Eng. 19(1), 85–96 (2011)

    Google Scholar 

  36. Doualle, B., Medini, K., Boucher, X., Laforest, V.: Investigating sustainability assessment methods of product-service systems. Procedia CIRP 30(1), 161–166 (2011)

    Google Scholar 

  37. Ethiraj, S.K., Levinthal, D.: Modularity and innovation in complex systems. Manag. Sci. 50(2), 159–173 (2004)

    Google Scholar 

  38. Schischke, K., Proske, M., Nissen, N., Lang, K.: Modular products: smartphone design from a circular economy perspective. In: Proceedings of the International Conference on Electronics Goes Green 2016+, EGG 2016, pp, 1–8. IEEE Press (2016)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Methodist University of Piracicaba, Rodovia Luís Ometto km 24 (SP 306), Santa Bárbara d’Oeste, SP, 13451-900, Brazil

    Lorena Hernández Mastrapa, Maria Pontes Assumpção, Daniel R. Tasé Velázquez, Caroline Kuhl Gennaro & Everton Dias de Oliveira

Authors
  1. Lorena Hernández Mastrapa
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Maria Pontes Assumpção
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Daniel R. Tasé Velázquez
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Caroline Kuhl Gennaro
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Everton Dias de Oliveira
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Lorena Hernández Mastrapa .

Editor information

Editors and Affiliations

  1. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Zoran Anisic

  2. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Bojan Lalic

  3. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Danijela Gracanin

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Mastrapa, L.H., Assumpção, M.P., Tasé Velázquez, D.R., Gennaro, C.K., de Oliveira, E.D. (2020). Product-Service System Modularization: A Systematic Review. In: Anisic, Z., Lalic, B., Gracanin, D. (eds) Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM. IJCIEOM 2019. Lecture Notes on Multidisciplinary Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-43616-2_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-43616-2_16

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-43615-5

  • Online ISBN: 978-3-030-43616-2

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation