Abstract
Information technologies have changed the way humans relate and communicate. In this scenario, smartphones have used the Internet and social networks much faster, easily and more accessibly. Based on this communication need and on this facilitated channel, it is necessary for these technologies to be available and to be usable by users of all ages. Parallel to this reality, the number of elderly people has grown by the day. This research aims to evaluate the usability of the Instagram social network app, through the use of smartphones, focusing on people aged over 60. The main results were that the elderly took, on average, five times longer than young adults, which did not imply a negative evaluation of the application. In addition, this group of participants stated that they would use Instagram again after their first contact with the application.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Meirelles, F.: 28ª Pesquisa Anual do Uso de TI. http://eaesp.fgv.br/ensinoeconhecimento-/centros/cia/pesquisa (2017)
Feijó, V.C., et al.: Heurística para avaliação de usabilidade em interfaces de aplicativos smartphones: Utilidade, produtividade e imersão. Des. Tecnol. 3(6), 33–42 (2013)
Instituto Brasileiro de Geografia e Estatística – IBGE. https://www.ibge.gov.br/apps/populacao/projecao/ (2018)
Cybis, W.A., Betiol, A.H., Faust, R.: Ergonomia e Usabilidade: Conhecimentos, Métodos e Aplicações. 3ª edição. Novatec Editora (2015)
de Lara, S.M.A., et al.: A study on the acceptance of website interaction aids by older adults. Univ. Access Inf. Soc. 15(3), 445–460 (2016)
Veras, R.: Envelhecimento populacional contemporâneo: demandas, desafios e inovações. Rev. Saude Publica. 43, 548–554 (2009)
Nasri, F.: O envelhecimento populacional no Brasil. Einstein. 6(Supl 1), S4–S6 (2008)
Moraes, E.N., et al.: Principais síndromes geriátricas. Revista Médica de Minas Gerais. 20(1), 54–66 (2010)
Ordoñez-Ordoñez, J.O., et al.: Stimulating social interaction among elderly people through sporadic social networks. In: 2017 International Caribbean Conference on Devices, Circuits and Systems (ICCDCS), pp. 97–100 (2017)
Santos, A.A.S., et al.: A importância do uso de tecnologias no desenvolvimento cognitivo dos idosos. Gep News. 1(1), 20–24 (2018)
Paz, F., Pow-Sang, J.A.: A systematic mapping review of usability evaluation methods for software development process. Int. J. Softw. Eng. Appl. 10(1), 165–178 (2016)
Brasil. Estatuto do idoso e dá outras providências. http://www.planalto.gov.br/ccivil_03/leis/2003/l10.741-.htm (2003)
Stamato, C.: Idosos, tecnologias de comunicação e socialização. Tese de Doutorado, Pontifícia Universidade Católica do Rio de Janeiro, Rio de Janeiro (2014)
Barnard, Y., et al.: Learning to use new technologies by older adults: perceived difficulties, experimentation behaviour and usability. Comput. Hum. Behav. 29(4), 1715–1724 (2013)
Ziefle, M., Bay, S.: How older adults meet complexity: aging effects on the usability of different mobile phones. Behav. Inform. Technol. 24(5), 375–389 (2005)
Ribeiro, S.C., Mattedi, A.P., Seabra, R.D.: Avaliação da usabilidade de websites: um estudo de caso com usuários idosos. Inform. Educ. Teor. Prát. 19(2), 71–92 (2016)
Chiaradia, T.S., et al.: Evaluating the usability of the Siri virtual assistant on mobile devices with emphasis on Brazilian elderly users. In: 16th International Conference on Information Technology: New Generations, pp. 437–441. Springer, Basel (2019)
Nielsen, J., Budiu, R.: Mobile Usability. MITP-Verlags GmbH & Co. KG, Bonn (2013)
Shneiderman, B., et al.: Designing the User İnterface: Strategies for Effective Human-Computer İnteraction. Pearson, London (2016)
Díaz-Bossini, J.M., Moreno, L.: Accessibility to mobile interfaces for older people. Procedia Comput. Sci. 27, 57–66 (2014)
Wagner, N., Hassanein, K., Head, M.: The impact of age on website usability. Comput. Hum. Behav. 37, 270–282 (2014)
Fairweather, P.G.: How older and younger adults differ in their approach to problem solving on a complex website. In: Proceedings of the 10th International ACM SIGACCESS Conference on Computers and Accessibility, pp. 67–72. ACM (2008)
Crabb, M., Hanson, V.L.: Age, technology usage, and cognitive characteristics in relation to perceived disorientation and reported website ease of use. In: Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility, pp. 193–200. ACM (2014)
Franz, R.L., et al.: Time to retire old methodologies? Reflecting on conducting usability evaluations with older adults. In: Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct, pp. 912–915. ACM, New York (2015)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Giassi, B.H., Seabra, R.D. (2020). Influence of Age on the Usability Assessment of the Instagram Application. In: Latifi, S. (eds) 17th International Conference on Information Technology–New Generations (ITNG 2020). Advances in Intelligent Systems and Computing, vol 1134. Springer, Cham. https://doi.org/10.1007/978-3-030-43020-7_56
Download citation
DOI: https://doi.org/10.1007/978-3-030-43020-7_56
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-43019-1
Online ISBN: 978-3-030-43020-7
eBook Packages: EngineeringEngineering (R0)