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Collaborating Across Workplace Boundaries: Recommendations Based on Identity Research

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International Security Management

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Abstract

In order to respond to key challenges in safety and security, individuals and organisations must often collaborate across workplace boundaries, working with people and organisations from different nations and sectors, and with different disciplinary/functional backgrounds. However, research suggests that these kinds of relationships are often fraught with ingroup versus outgroup divisions, which disrupt coordination and hamper operational performance. Against this backdrop, this chapter takes an identity perspective to shed light on the causes of these divisions and potential solutions that may facilitate better relations and cooperation across workplace boundaries. The chapter incorporates recent academic literature in the safety and security domain as well as relevant empirical research to provide evidence-based recommendations. In particular, I discuss how organisations may support positive cooperative actions through communication and rhetoric, through the adoption of human resource management practices related to selection and training, and through boundary-spanning processes and leadership roles.

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Notes

  1. 1.

    ALNAP is a “global network of NGOs, UN agencies, members of the Red Cross/Crescent Movement, donors, academics, networks and consultants dedicated to learning how to improve responses to humanitarian crises”. See https://www.alnap.org/.

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Authors and Affiliations

  1. Federal University of Pernambuco, Recife, Brazil

    Kate E. Horton

  2. Rotterdam School of Management, Rotterdam, The Netherlands

    Kate E. Horton

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  1. Kate E. Horton
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Correspondence to Kate E. Horton .

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Editors and Affiliations

  1. Erasmus School of Social and Behavioural Sciences, Erasmus University College, Erasmus University, Rotterdam, Zuid-Holland, The Netherlands

    Gabriele Jacobs

  2. Rotterdam School of Management, Erasmus University, Rotterdam, Zuid-Holland, The Netherlands

    Ilona Suojanen

  3. Centre of Social Applied Sciences, Federal University of Pernambuco, Recife, Brazil

    Kate E. Horton

  4. CENTRIC, Sheffield Hallam University, Sheffield, UK

    Petra Saskia Bayerl

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Horton, K.E. (2021). Collaborating Across Workplace Boundaries: Recommendations Based on Identity Research. In: Jacobs, G., Suojanen, I., Horton, K., Bayerl, P. (eds) International Security Management. Advanced Sciences and Technologies for Security Applications. Springer, Cham. https://doi.org/10.1007/978-3-030-42523-4_27

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