Abstract
The constant changes in work processes has led to increased psychosocial risks; 28% of European workers are afflicted by mental disorders and job loss due to depression. The rising costs associated with workers mental health, highlight the need for strategic changes in the workplace. A prospective study was proposed seeking to understand and identify how workers are affected by these emerging risks, according to the nature of the activity and the hierarchical level to which they belong. The population of this study included 1667 workers of a Portuguese municipality and was obtained a response rate of 54% in 2015, 70% in 2017 and 79% in 2019. A self-administered questionnaire was used. The questionnaire was composed of sociodemographic questions, and the Portuguese medium version of Copenhagen Psychosocial Questionnaire II (COPSOQ II). For the present study the scales Work demands, Work organization and Health dimensions were selected. The results pointed out that Operational assistant workers are mostly aged 50 and over, had less training opportunities and perform more physical tasks, representing a vulnerable group. The White-Collar workers also presented critical values in several scales related to mental overload. To conclude the psychosocial risks, affect the professional categories in a different way and this must be taken into consideration especially in order to propose intervention measures.
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Ribeiro, C.A. et al. (2020). Differences on Work Demands, Work Organization and Health COPSOQ II Dimensions Between Workers from Different Hierarchical Levels in a Portuguese Municipality from 2015 Until 2019. In: Arezes, P., et al. Occupational and Environmental Safety and Health II. Studies in Systems, Decision and Control, vol 277. Springer, Cham. https://doi.org/10.1007/978-3-030-41486-3_59
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