Abstract
Multinational firms often initiate continuous improvement programmes such as Lean Six Sigma and roll them out to their foreign subsidiaries. So far, little attention has been given to the role national culture plays in the successful implementation of Lean Six Sigma. Through a review of the Critical Success Factors of Lean Six Sigma, coupled with in-depth case studies of multinational companies currently implementing Lean and Lean Six Sigma, the authors propose a conceptual model that will be refined in subsequent studies using action research. Action research will contribute to improved managerial actions grounded in scientific research for the companies participating in these studies.
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The authors acknowledge funding received by SiA.
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Kokkinou, A., van Kollenburg, T. (2020). An Exploration of the Interplay Between National Culture and the Successful Implementation of Lean Six Sigma in International Companies. In: Rossi, M., Rossini, M., Terzi, S. (eds) Proceedings of the 6th European Lean Educator Conference. ELEC 2019. Lecture Notes in Networks and Systems, vol 122. Springer, Cham. https://doi.org/10.1007/978-3-030-41429-0_18
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DOI: https://doi.org/10.1007/978-3-030-41429-0_18
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