Skip to main content

Human Factors Lead to Lift Accidents in High-Rise Residential Buildings

  • Conference paper
  • First Online:
Proceedings of AICCE'19 (AICCE 2019)

Part of the book series: Lecture Notes in Civil Engineering ((LNCE,volume 53))

Included in the following conference series:

Abstract

Lifts widely used as vertical transportation in high-rise buildings. Lift accident cases are increasing every year, giving a negative impact to building occupants in terms of their confidence in using lift system. To uncover the key lift accident factors, this paper identifies various human factors of lift system accident in buildings. This study used frequency analysis by extracting lift accident factors from 25 research articles and a total of 20 factors was found. The key factors identified based on matrix table were; fail to allocate sufficient maintenance budget (f = 10), poor maintenance workmanship due to lack of skills (f = 6), refuse to pay maintenance fees (f = 6), vandalism (f = 6), poor maintenance workmanship due to lack of knowledge (f = 6) and replace components with low-quality spare parts during maintenance (f = 6). Through identifying the key factors, the lift accidents can be avoided. This will benefit building maintenance managers, lift technicians and building occupants towards effective preventive maintenance, reliability and safety of the lift system.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Abd-Wahab SRH, Sairi A, Che-Ani AI, Tawil NM, Johar S (2015) Building maintenance issues: a Malaysian scenario for high-rise residentials buildings. Int J Appl Eng Res 10(6):15759–15776

    Google Scholar 

  2. Ali AS, Kamaruzzaman S, Sulaiman R, Peng YC (2010) Factors affecting housing maintenance cost in Malaysia. J Facil Manage 8(4):285–298

    Article  Google Scholar 

  3. Ali AS, Chua SJL (2011) Issues and challenges in implementing of planned maintenance. Prof J R Inst Surveyors Malaysia 46(4):33–37

    Google Scholar 

  4. Ali AS, Chua SJL, Ali DBA (2016) Issues and challenges faced by government office buildings in performing maintenance work. Jurnal Teknologi (Sci Eng) 78(11):11–23

    Google Scholar 

  5. Aliyu AA, Funtua HA, Mammadi A, Bukar BG, Abubakar MM (2015) Problems associated with elevators in high-rise commercial buildings in North-Western State Capitals of Nigeria. J Energy Technol Policy 5(12):62–69

    Google Scholar 

  6. Alshehri A, Motawa I, Ogunlana S (2015) The common problems facing the building maintenance departments. Int J Innov Technol 6(3):234–237

    Article  Google Scholar 

  7. Au-Yong CP, Ali AS, Ahmad F (2016) Enhancing building maintenance cost performance with proper management of spare parts. J Qual Maint Eng 22(1)

    Article  Google Scholar 

  8. Au-Yong CP, Ali AS, Ahmad F, Chua SJL (2017) Influences of key stakeholders’ involvement in maintenance management. Property Manage 35(2):217–231

    Article  Google Scholar 

  9. Au-Yong CP, Azmi NF, Mahassan NA (2018) Maintenance of lift systems affecting resident satisfaction in low-cost high-rise residential buildings. J Facil Manage 16(1):17–25

    Article  Google Scholar 

  10. Che-Ani AI, Tawil NM, Sairi A, Abdullah NAG, Tahir MM, Surat M (2010) Facility management indicators for high-rise residential property in Malaysia. WSEAS Trans Environ Dev 6(4):225–264

    Google Scholar 

  11. Chua SJL, Zubbir N, Ali AS, Au-Yong CP (2018) Maintenance of high-rise residential buildings. Int J Build Pathol Adapt 36(2):137–151

    Article  Google Scholar 

  12. Dimitrov T, Iliev G, Chuchuganov K, Davidov P (2010) Research on the safety level of the existing electric traction elevators. Bulg Mag Eng Des 10

    Google Scholar 

  13. El-Haram M, Horner MW (2002) Factors affecting housing maintenance cost. J Qual Maint Eng 8(2):115–123

    Article  Google Scholar 

  14. Fakhrudin IH, Suleiman MZ, Roslan T (2011) The need to implement Malaysia’s building and Common Property Act 2007 (Act 663) in building maintenance management. J Facil Manage 9(3):170–180

    Article  Google Scholar 

  15. Hsieh HR (2009) Issues and proposed improvements regarding condominium management in Taiwan. Habitat Int 33:73–80

    Article  Google Scholar 

  16. Hui TK, Chen H (2016) Autonomous elevator inspection with unmanned aerial vehicle. In: Proceeding of the 3rd Asia-Pacific world congress on computer science and engineering, pp 26–33

    Google Scholar 

  17. Jamaluddin N (2014) Tabiat buruk penghuni jadi punca? Utusan Malaysia. Retrieved on 10 May 2019 from http://www.utusan.com.my/berita/wilayah/kl-putrajaya/tabiat-buruk-penghuni-jadi-punca-1.2687

  18. Khaji A, Ghodsi SM (2014) Trend of elevator-related accidents in Tehran. Arch Bone Joint Surg 2(2):117–120

    Google Scholar 

  19. Liang X, Li B (2016) Analysis of brake materials issues in the elevator hoisting accident. In: Proceeding of the international conference on civil, structure, environmental engineering, pp 243–246

    Google Scholar 

  20. Liao K, Luo J, Liu Q (2010) The model of mobile knowledge service in elevator maintenance project & its application. In: 2012 2nd IEEE international conference on information management and engineering

    Google Scholar 

  21. Liu H, Wu J (2018) Research on preventive maintenance strategy of elevator equipment. Open J Soc Sci 6:165–174

    Google Scholar 

  22. Musa ZN, Sarip AG, Aini AM, Aziz WNAWA, Hanif NR, Al-Sadar Z, Tedong PA (2015) Issues in managing vertical residential building in Malaysia: homeowners’ perspective. The Asia Pasific Network for Housing Research (APHNR) April 2015

    Google Scholar 

  23. New Straits Times (2018) Study shows lift, escalator accidents due to poor maintenance, wrongful use and vandalism. Retrieved on 8 May 2019 from https://www.nst.com.my/news/nation/2018/10/425633/study-shows-lift-escalator-accidents-due-poor-maintenance-wrongful-use

  24. Park ST, Yang BS (2010) An implementation of risk-based inspection for elevator maintenance. J Mech Sci Technol 24(12):2367–2376

    Article  Google Scholar 

  25. Pritibushan S (2015) Towards higher maintenance effectiveness: Integrating maintenance management with reliability engineering. Int J Qual Reliab Manage 32(7):754–762

    Article  Google Scholar 

  26. Satar NFM (2016) Budak 6 tahun terperangkap 15 jam dalam lif. Berita Harian. Retrieved on 10 May 2019 from http://www.bharian.com.my/node/169367

  27. Siti NA, Asmone AS, Chew MYL (2018) An assessment of maintainability of elevator system to improve facilities management knowledge-base. In: Proceeding of the IOP conference series: earth and environmental science, p 117. https://doi.org/10.1088/1755-1315/117/1/012025

    Article  Google Scholar 

  28. Tawil NM, Daud MN, Che-Ani AI, Ismar NMS, Zain MFM (2010) Management difficulties in managing high-rise residential complexes in Malaysia: the service charge aspect. Recent Adv Energy Environ 31–35

    Google Scholar 

  29. Wang Q, Leng Y, Li D, Zhang X, Li R, Zhu H, Zhang H (2018) MCU system-based intelligent high-speed elevator door operator fault analysis and research. Proceeding of the materials science and engineering, vol 428, pp 1–8

    Google Scholar 

  30. Waziri BS, Vanduhe BA (2013) Evaluation of factors affecting residential building maintenance in Nigeria: users’ perspective. J Civ Environ Res 3(8):19–24

    Google Scholar 

  31. Zarikas V, Loupis M, Papanikolaou N, Kyritsi C (2013) Statistical survey of elevator accidents in Greece. Saf Sci 59:93–103

    Article  Google Scholar 

  32. Zhang W (2017) Research on quantitative computation method of elevator safety accident based on risk perception. In: Proceeding of the 2017 international conference on industrial informatics—computing technology, intelligent information integration, pp 135–138

    Google Scholar 

Download references

Acknowledgements

We would like to thank Mr. Zuraiman Zahari (Sword Elevator (M) Sdn. Bhd.) and Mr. Abdul Hadri Sadali (Fuji DNDT Sdn. Bhd.) for sharing their knowledge and expertise on lift system technology and maintenance. Special appreciation to MOE and UTHM for supporting this study.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Zainal A. Akasah .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Tahari, M.H.A., Akasah, Z.A., Nagapan, S. (2020). Human Factors Lead to Lift Accidents in High-Rise Residential Buildings. In: Mohamed Nazri, F. (eds) Proceedings of AICCE'19. AICCE 2019. Lecture Notes in Civil Engineering, vol 53. Springer, Cham. https://doi.org/10.1007/978-3-030-32816-0_86

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-32816-0_86

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-32815-3

  • Online ISBN: 978-3-030-32816-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics