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The Use of Social Robots and the Uncanny Valley Phenomenon

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Abstract

Social robots are increasingly used in different areas of society such as public health, elderly care, education, and commerce. They have also been successfully employed in autism spectrum disorders therapy with children. Humans strive to find in them not only assistants but also friends. Although forms and functionalities of such robots vary, there is a strong tendency to anthropomorphize artificial agents, making them look and behave as human as possible and imputing human attributes to them. The more human a robot looks, the more appealing it will be considered by humans. However, this linear link between likeness and liking only holds to the point where a feeling of strangeness and eeriness emerges. We discuss possible explanations of this so-called uncanny valley phenomenon that emerges in human–robot interaction. We also touch upon important ethical questions surrounding human–robot interaction in different social settings, such as elderly care or autism spectrum disorders therapy.

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Notes

  1. 1.

    See for example:

    https://www.youtube.com/watch?v=Bg_tJvCA8zw.

    https://www.youtube.com/watch?v=dMrX08PxUNY.

    https://www.youtube.com/watch?v=E8Ox6H64yu8.

    In general, http://sophiabot.com/.

  2. 2.

    http://www.hansonrobotics.com/robot/philip-k-dick/.

  3. 3.

    https://www.ibtimes.co.uk/hiroshi-ishiguro-robots-like-mine-will-replace-pop-stars-hollywood-actors-1497533.

  4. 4.

    https://www.youtube.com/watch?v=KPl28gCxcno.

  5. 5.

    https://www.youtube.com/watch?v=1Em8Sh-tmSw.

  6. 6.

    http://www.bandai.com/tamagotchi/.

  7. 7.

    http://www.pixedge.com/lastmoment.

  8. 8.

    https://realbotix.com/.

  9. 9.

    https://responsiblerobotics.org/.

  10. 10.

    https://de.wikipedia.org/wiki/Real_Humans.

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Correspondence to Melinda A. Mende .

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Appendix: A Visual Sample of Select Social Robots

Appendix: A Visual Sample of Select Social Robots

1.1 AIBO

The photograph of a pet-like robot.

Used by permission of Sony Electronics Inc. All Rights Reserved

1.2 KASPAR

The photograph of a human-like robot.

Used with permission from Adaptive Systems Research Group, University of Hertfordshire, UK

1.3 iCAT

A set of six photographs of a toy-like robot with different facial expressions.

Used with permission from Royal Philips N.V./Philips Company Archives

1.4 GENIBO

The photograph of a pet-like robot.

Used with permission from DST Robot

1.5 Keepon

The photograph of a bird robot.

Used with permission from BeatBots LLC (Hideki Kozima & Marek Michalowski). Kozima, H., Michalowski, M. P. & Nakagawa, C. Int J of Soc Robotics (2009) 1: 3. https://doi.org/10.1007/s12369-008-0009-8

1.6 Kismet

The photograph of the internal structure of a robot.

© Sam Ogden

1.7 Little Casper

The photograph of a pet-like robot.

Used with permission from The MOnarCH Consortium, Deliverable D2.2.1, December 2014

1.8 Paro

The photograph of a pet-like robot.

Used with permission from AIST, Japan

1.9 Harmony

The photograph of a human robot.

Used with permission from Realbotix™, USA

1.10 Robovie R3 Robot

The photograph of a robot.

Uluer, P., Akalın, N. & Köse, H. Int J of Soc Robotics (2015) 7: 571. https://doi.org/10.1007/s12369-015-0307-x

1.11 Robot-Era Robotic Platforms for Elderly People

Three photographs of different robots.

The three Robot-Era robotic platforms: Outdoor (left), Condominium (center), and Domestic (right). Di Nuovo, A., Broz, F., Wang, N. et al. Intel Serv Robotics (2018) 11: 109. https://doi.org/10.1007/s11370-017-0237-6

1.12 Philip K. Dick

The photograph of a human robot.

Used with permission from Hanson Robotics Limited

1.13 Sophia

The photograph of a human robot.

Used with permission from Hanson Robotics Limited

1.14 Telenoid

The photograph of a toy robot.

Telenoid™ has been developed by Osaka University and Hiroshi Ishiguro Laboratories, Advanced Telecommunications Research Institute International (ATR)

1.15 Geminoid HI-2

The photograph of two human robots.

Geminoid™ HI-2 has been developed by Hiroshi Ishiguro Laboratories, Advanced Telecommunications Research Institute International (ATR)

1.16 Geminoid F

The photograph of a human robot.

Geminoid™ F has been developed by Osaka University and Hiroshi Ishiguro Laboratories, Advanced Telecommunications Research Institute International (ATR)

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Mende, M.A., Fischer, M.H., Kühne, K. (2019). The Use of Social Robots and the Uncanny Valley Phenomenon. In: Zhou, Y., Fischer, M.H. (eds) AI Love You. Springer, Cham. https://doi.org/10.1007/978-3-030-19734-6_3

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