Abstract
Given the increasing volume of cases being performed in ambulatory surgery centers (ASCs), practitioners are being asked to provide a wide array of services while simultaneously expected to maintain exceptional quality. The additional administrative burden this places on a facility requires continuous attention since the practice of healthcare includes multiple changing facets. ASCs need to understand the variety of risks that may threaten their viability and develop a practical approach in handling them. Furthermore, with the increasing emphasis being placed on patient safety and quality of care delivered by providers, anesthesiologists are expected to refine their practice through new quality improvement (QI) measures. Undertaking QI projects may be a daunting task for providers, but by identifying areas for improvement and developing systematic methods of achieving these goals, ASCs can optimize patient care and work efficiency. In this chapter, we address essential components of risk management and quality improvement that ASCs should consider when attempting to provide safe and effective patient care.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
The Centers for Medicare and Medicaid Services. MACRA: MIPS & APMs. [Internet] 2016 Nov 16 [cited 2017 Oct 30]. Available from: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Value-Based-Programs/MACRA-MIPS-and-APMs/MACRA-MIPS-and-APMs.html.
World Health Organization. 10 Facts on Patient Safety. [Internet] 2017 Apr [cited 2017 Nov 28]. Available from: http://www.who.int/features/factfiles/patient_safety/en/.
Berwick DM, Hackbarth AD. Eliminating waste in US health care. JAMA. 2012;307(14):1513–6.
Alam AY. Steps in the process of risk management in healthcare. J Epid Prev Med. 2(2):118.
The Agency for Healthcare Research and Quality. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. [Internet] 2016 Mar [cited 2017 Nov 15]. Available from: https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf.
Wallace CL, Quattrone MS. Risk management tips for Ambulatory Surgery Centers. J Ambul Care Manage. 2007;30(2):114–5.
Department of Health & Human Services. Basics of risk analysis and risk management. [Internet] 2007 Mar [cited 2017 Nov 2]. Available from: https://www.hhs.gov/sites/default/files/ocr/privacy/hipaa/administrative/securityrule/riskassessment.pdf.
Committee on Quality Health Care in America, Institute of Medicine. Crossing the Quality Chasm. A new health system for the 21st century. Washington, DC: National Academy Press; 2001.
American Academy of Family Physicians. Basics of quality improvement. [Internet] 2017 [cited 2017 Dec 4]. Available from:www.aafp.org/practice-management/improvement/basics.html.
Lundquist R. The many sides of a Gemba Walk. [Internet, cited 2017 Dec 4]. www.isixsigma.com/methodology/lean-methodology/many-sides-gemba-walk.
American Society for Quality. Plan-Do-Check-Act (PDCA) Cycle [Internet]. [cited 2017 Nov 20]. Available from: http://asq.org/learn-about-quality/project-planning-tools/overview/pdca-cycle.html.
Dixon-Woods M, McNicol S, Martin G. Ten challenges in improving quality in healthcare: lessons from the Health Foundations programme evaluations and relevant literature. BMJ Qual Saf. 2012;21:876–84.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Lee, J.W. (2020). Risk Management and Quality Improvement. In: Rajan, N. (eds) Manual of Practice Management for Ambulatory Surgery Centers. Springer, Cham. https://doi.org/10.1007/978-3-030-19171-9_20
Download citation
DOI: https://doi.org/10.1007/978-3-030-19171-9_20
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-19170-2
Online ISBN: 978-3-030-19171-9
eBook Packages: MedicineMedicine (R0)