Skip to main content
SpringerLink
Log in

E-Commerce Institutionalisation in Mozambique: Enablers and Barriers

  • Conference paper
  • First Online:
Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D (ICT4D 2019)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 551))

Abstract

Electronic commerce (e-commerce) has been widely discussed in academia and practice over the past years, however, its application in the specific context of women led small medium enterprises (SMEs) in developing countries has been scanty. This study aims to respond to this paucity by investigating the process of e-commerce institutionalization among women-led SMEs in Mozambican context. Using the Perceived E-readiness Model (PERM) as a sensitising lens and following an interpretive paradigm; the study identifies organisational and external factors that are perceived to be enablers and hindrances towards E-Commerce adoption and institutionalisation in women led SMEs.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Aremu, M.A., Adeyemi, S.L.: Small and medium scale enterprises as a survival strategy for employment generation in Nigeria. J. Sustain. Dev. 4(1), 200 (2011)

    Google Scholar 

  2. Ritse, E.-E., Richard, H.: E-business adoption and use among African women-owned SMEs: an analytical study in Nigeria. In: Proceedings of the Seventh International Conference on Information and Communication Technologies and Development, Singapore (2015)

    Google Scholar 

  3. Vossenberg, S.: Women Entrepreneurship Promotion in Developing Countries: What explains the gender gap in entrepreneurship and how to close it (2013)

    Google Scholar 

  4. Liu, L., Lin, A., Foster, J.: The role of e-commerce in the economic empowerment of women in China. Paper presented at the iConference (2016)

    Google Scholar 

  5. Kabir, N.: Women’s economic empowerment and inclusive growth: labour markets and enterprise development. School of Oriental and African Studies, UK (2016)

    Google Scholar 

  6. Ahmad, S.Z., Muhammad Arif, A.M.: Strengthening access to finance for women-owned SMEs in developing countries. Equal. Divers. Incl. Int. J. 34(7), 634–639 (2015)

    Article  Google Scholar 

  7. United Nations Conference on Trade and Development (UNCTAD): Information Economy Report 2015: Unlocking the Potential of E-Commerce for Developing Countries. Information Economy Report (2015)

    Google Scholar 

  8. Tran, Q., Zhang, C., Sun, H., Huang, D.: Initial adoption versus institutionalization of e-procurement in construction firms: an empirical investigation in Vietnam. J. Glob. Inf. Technol. Manag. 17(2), 91–116 (2014)

    Google Scholar 

  9. Miao, J.-J., Tran, Q.-D.: B2B E-commerce institutionalization in SMEs in less developed countries: a model and instrument. Int. J. E-Adopt. (IJEA) 5(4), 1–21 (2013)

    Article  Google Scholar 

  10. Peña-López, I.: SCAN-ICT. Indicators of Information and Communications Technologies (2003)

    Google Scholar 

  11. Mabila, F.: Understanding what is happening in ICT in Mozambique. Research ICT Africa (2013)

    Google Scholar 

  12. Nhancale, B.: Small and medium forest enterprises in Mozambique, vol. 25. IIED (2009)

    Google Scholar 

  13. Boateng, R., Heeks, R., Molla, A., Hinson, R.: Advancing e-commerce beyond readiness in a developing country: experiences of Ghanaian firms. J. Electron. Commer. Organ. (JECO) 9(1), 1–16 (2011)

    Article  Google Scholar 

  14. Bwalya, K.J.: E-commerce penetration in the SADC region: consolidating and moving forward. In: E-Business Managerial Aspects, Solutions and Case Studies, pp. 235–253. IGI Global (2011)

    Google Scholar 

  15. Holm, A.E., Decreton, B., Nell, P.C., Klopf, P.: The dynamic response process to conflicting institutional demands in MNC subsidiaries: an inductive study in the Sub-Saharan African E-commerce sector. Glob. Strat. J. 7(1), 104–124 (2017)

    Article  Google Scholar 

  16. United Nations: Global Sustainable Development Report. United Nations (2015). https://sustainabledevelopment.un.org/globalsdreport

  17. Cuervo-Cazurra, A., Genc, M.: Transforming disadvantages into advantages: developing-country MNEs in the least developed countries. J. Int. Bus. Stud. 39(6), 957–979 (2008)

    Article  Google Scholar 

  18. Molla, A., Licker, P.S.: eCommerce adoption in developing countries: a model and instrument. Inf. Manag. 42(6), 877–899 (2005)

    Article  Google Scholar 

  19. Wamuyu, P.K., Maharaj, M.: Factors influencing successful use of mobile technologies to facilitate E-Commerce in small enterprises: the case of Kenya. Afr. J. Inf. Syst. 3(2), 2 (2011)

    Google Scholar 

  20. Kabanda, S.: “E-Commerce Institutionalization is not for us”: SMEs perception of E-Commerce in Tanzania. Afr. J. Inf. Syst. 3(1), 1 (2011)

    Google Scholar 

  21. Jagongo, A., Kinyua, C.: The social media and entrepreneurship growth. Int. J. Hum. Soc. Sci. 3(10), 213–227 (2013)

    Google Scholar 

  22. Agwu, E.M., Murray, P.J.: Empirical study of barriers to electronic commerce adoption by small and medium scale businesses in Nigeria. Int. J. Innov. Digit. Econ. 6(2), 1–19 (2015)

    Article  Google Scholar 

  23. Roby, J.L., Lambert, M.J., Lambert, J.: Barriers to girls’ education in Mozambique at household and community levels: an exploratory study. Int. J. Soc. Welf. 18(4), 342–353 (2009)

    Article  Google Scholar 

  24. Showunmi, V., Atewologun, D., Bebbington, D.: Ethnic, gender and class intersections in British women’s leadership experiences. Educ. Manag. Adm. Lead. 44(6), 917–935 (2016)

    Article  Google Scholar 

  25. Awiagah, R., Kang, J., Lim, J.I.: Factors affecting e-commerce adoption among SMEs in Ghana. Inf. Dev. 32(4), 815–836 (2016)

    Article  Google Scholar 

  26. Hu, Q., Wu, X., Wang, C.K.: Lessons from Alibaba. com: government’s role in electronic contracting. Info 6(5), 298–307 (2004)

    Article  Google Scholar 

  27. Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., Hess, J.: The global findex database 2017: measuring financial inclusion and the fintech revolution. The World Bank (2018)

    Google Scholar 

  28. Huang, Z., Benyoucef, M.: From e-commerce to social commerce: a close look at design features. Electron. Commer. Res. Appl. 12(4), 246–259 (2013)

    Article  Google Scholar 

  29. Chiejina, C., Olamide, S.E.: Investigating the significance of the’pay on delivery’option in the emerging prosperity of the Nigerian e-commerce sector. J. Mark. Manag. 5(1) (2014)

    Google Scholar 

  30. De Vita, L., Mari, M., Poggesi, S.: Women entrepreneurs in and from developing countries: evidences from the literature. Eur. Manag. J. 32(3), 451–460 (2014)

    Article  Google Scholar 

  31. Kabanda, S., Brown, I.: Interrogating the effect of environmental factors on e-commerce institutionalization in Tanzania: a test and validation of small and medium enterprise claims. Inf. Technol. Dev. 23(1), 59–85 (2017)

    Article  Google Scholar 

  32. Maier, S., Nair-Reichert, U.: Empowering women through ICT-based business initiatives: an overview of best practices in e-commerce/e-retailing projects. Inf. Technol. Int. Dev. 4(2), 43–60 (2007)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Information Systems, University of Cape Town, Cape Town, South Africa

    Fernanda Matsinhe & Salah Kabanda

Authors
  1. Fernanda Matsinhe
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Salah Kabanda
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Salah Kabanda .

Editor information

Editors and Affiliations

  1. University of Oslo, Oslo, Norway

    Petter Nielsen

  2. University of Dar es Salaam, Dar es Salaam, Tanzania

    Honest Christopher Kimaro

Rights and permissions

Reprints and permissions

Copyright information

© 2019 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Matsinhe, F., Kabanda, S. (2019). E-Commerce Institutionalisation in Mozambique: Enablers and Barriers. In: Nielsen, P., Kimaro, H.C. (eds) Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D. ICT4D 2019. IFIP Advances in Information and Communication Technology, vol 551. Springer, Cham. https://doi.org/10.1007/978-3-030-18400-1_12

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-18400-1_12

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-18399-8

  • Online ISBN: 978-3-030-18400-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Societies and partnerships

Search

Navigation