Abstract
The paper presents a methodology for e-participation portals social efficiency assessment based on the United Nations (UN) approach. The system of indicators frames a political decision-making cycle and covers 3 dimensions of social efficiency such as political, technological and socio-economic. The methodology developed involves factors that are available from open sources. The authors present results of the methodology approbation on 5 e-participation portals in Russia. The findings have revealed the portals studied show the least progress in socio-economic dimension of social efficiency compared to political and technological ones.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Chugunov, A., Filatova, O., Misnikov, Y.: Online discourse as a microdemocracy tool: towards new discursive epistemics for policy deliberation. In: ACM International Conference Proceeding Series, 01–03 March 2016, pp. 40–49. ACM (2016)
Chugunov, A.V., Kabanov, Y., Misnikov, Y.: Citizens versus the government or citizens with the government: a tale of two e-participation portals in one city - a case study of St. Petersburg, Russia. In: ACM International Conference Proceeding Series, Part F128003, pp. 70–77. ACM (2017)
Civil Participation in Decision-Making Processes: An overview of standards and practices in Council of European Member States. European Center for Not-for-profit Law. European Center for Not-for-profit Law (2016)
Criado, J.I., Rojas-Martín, F., Gil-Garcia, J.R.: Enacting social media success in local public administrations: an empirical analysis of organizational, institutional, and contextual factors. Int. J. Public Sect. Manag. 30(1), 31–47 (2017). https://doi.org/10.1108/IJPSM-03-2016-0053
Dawes, S.S., Gharawi, M.A., Burke, G.B.: Transnational public sector knowledge networks: knowledge and information sharing in a multi-dimensional context. Gov. Inf. Q. 29(Suppl. 1), S112–S120 (2012). https://doi.org/10.1016/j.giq.2011.08.002
Dawes, S.S., Vidiasova, L., Parkhimovich, O.: Planning and designing open government data programs: an ecosystem approach. Gov. Inf. Q. 33(1), 15–27 (2016). https://doi.org/10.1016/j.giq.2016.01.003
Gil-Garcia, J.R., Pardo, T.A., Sutherland, M.K.: Information sharing in the regulatory context: revisiting the concepts of cross-boundary information sharing. In: ACM International Conference Proceeding Series, 01–03 March 2016, pp. 346–349. ACM (2016)
Hagen, L., Harrison, T.M., Uzuner, Ö., May, W., Fake, T., Katragadda, S.: E-petition popularity: do linguistic and semantic factors matter? Gov. Inf. Q. 33(4), 783–795 (2016). https://doi.org/10.1016/j.giq.2016.07.006
Harrison, T.M., et al.: E-petitioning and online media: the case of #bringbackourgirls. In: ACM International Conference Proceeding Series, Part F128275, pp. 11–20. ACM (2017)
Jho, W., Song, K.: Institutional and technological determinants of civil e-Participation: Solo or duet? Gov. Inf. Q. 32, 488–495 (2015). https://doi.org/10.1016/j.giq.2015.09.003
Jorgensen, T., Bozeman, B.: Public values an inventory. Adm. Soc. 39, 354–381 (2007). https://doi.org/10.1177/0095399707300703
Kawaljeet, K.K., Amizan, O., Utyasankar, S.: Enabling multichannel participation through ICT adaptation. Int. J. Electron. Gov. Res. 13, 66–80 (2017). https://doi.org/10.4018/IJEGR.2017040104
Kipenis, L., Askounis, D.: Assessing e-Participation via user’s satisfaction measurement: the case of OurSpace platform. Ann. Oper. Res. 247(2), 599–615 (2016). https://doi.org/10.1007/s10479-015-1911-8
Luna-Reyes, L.F., Sandoval-Almazan, R., Puron-Cid, G., Picazo-Vela, S., Luna, Dolores E., G-G., J.R.: Understanding public value creation in the delivery of electronic services. In: Janssen, M., et al. (eds.) EGOV 2017. LNCS, vol. 10428, pp. 378–385. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-64677-0_31
Macintosh, A., Whyte, A.: Towards an evaluation framework for e-Participation. Transform. Gov. People Process Policy 2(1), 16–30 (2008). https://doi.org/10.1108/17506160810862928
Measuring and Evaluating e-Participation (METEP): Assessment of Readiness at the Country Level. UNDESA Working Paper (2013). http://workspace.unpan.org/sites/Internet/Documents/METEP%20framework_18%20Jul_MOST%20LATEST%20Version.pdf
Medaglia, R.: eParticipation research: moving characterization forward (2006–2011). Gov. Inf. Q. 29, 346–360 (2012). https://doi.org/10.1016/j.giq.2012.02.010
Moore, M.H.: Creating Public Value: Strategic Management in Government. Harvard University Press, Cambridge (1995)
Picazo-Vela, S., et al.: The role of social media sites on social movements against policy changes. In: ACM International Conference Proceeding Series, Part F128275, pp. 588–589. ACM (2017)
Radu, R.: E-participation and deliberation in the European Union: the case of debate Europe. Int. J. E-Polit. 5(2), 1–15 (2014). https://doi.org/10.4018/ijep.2014040101
Reggi, L., Dawes, S.: Open government data ecosystems: linking transparency for innovation with transparency for participation and accountability. In: Scholl, H.J., et al. (eds.) EGOVIS 2016. LNCS, vol. 9820, pp. 74–86. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-44421-5_6
Sandoval-Almazan, R., Gil-Garcia, J.R.: Cyberactivism through social media: Twitter, YouTube, and the Mexican political movement “I’m Number 132”. In: Proceedings of the Annual Hawaii International Conference on System Sciences, № 6480047, pp. 1704–1713 (2013)
Scherer, S., Wimmer, M.: Trust in E-participation: literature review and emerging research needs. In: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance, pp. 61–70, 27–30 October 2014, Guimaraes (2014)
Schroeter, R., Scheel, O., Renn, O., Schweizer, P.: Testing the value of public participation in Germany: theory, operationalization and a case study on the evaluation of participation. Energy Res. Soc. Sci. 13, 116–125 (2015). https://doi.org/10.1016/j.erss.2015.12.013
Ter’an, L., Drobnjak, A.: An evaluation framework for eParticipation: the VAAs case study. Int. Sch. Sci. Res. Innov. 7(1), 77–85 (2013)
UN E-government Survey (2016). https://publicadministration.un.org/egovkb/en-us/reports/un-e-government-survey-2016
Van Dijk, J.A.G.M.: Participation in policy making. Study of Social Impact of ICT (CPP № 55 A - SMART №2007/0068). Topic Report, pp. 32–72 (2010)
Vidiasova, L., Dawes, S.S.: The influence of institutional factors on E-governance development and performance: an exploration in the Russian Federation. Inf. Polity 22(4), 267–289 (2017). https://doi.org/10.3233/IP-170416
Vidiasova, L.: The applicability of international techniques for E-participation assessment in the Russian context. In: Chugunov, A.V., Bolgov, R., Kabanov, Y., Kampis, G., Wimmer, M. (eds.) DTGS 2016. CCIS, vol. 674, pp. 145–154. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-49700-6_15
Zheng, Y.: The impact of E-participation on corruption: a cross-country analysis. Int. Rev. Public Adm. 21(2), 91–103 (2016). https://doi.org/10.1080/12294659.2016.1186457
Acknowledgements
This work was conducted with the support of RFBR grant No. 16-36-60035, “The research of social efficiency of e-participation portals in Russia”.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer Nature Switzerland AG
About this paper
Cite this paper
Vidiasova, L., Tensina, I., Bershadskaya, E. (2018). Social Efficiency of E-participation Portals in Russia: Assessment Methodology. In: Alexandrov, D., Boukhanovsky, A., Chugunov, A., Kabanov, Y., Koltsova, O. (eds) Digital Transformation and Global Society. DTGS 2018. Communications in Computer and Information Science, vol 858. Springer, Cham. https://doi.org/10.1007/978-3-030-02843-5_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-02843-5_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-02842-8
Online ISBN: 978-3-030-02843-5
eBook Packages: Computer ScienceComputer Science (R0)