Skip to main content

Dimensions for Scoping e-Government Enterprise Architecture Development Efforts

  • Conference paper
  • First Online:
On the Move to Meaningful Internet Systems. OTM 2018 Conferences (OTM 2018)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 11229))

Abstract

Inspired by developed economies, many developing economies are adopting an enterprise architecture approach to e-government implementation in order to overcome challenges of e-government interoperability. However, when developing an enterprise architecture for a complex enterprise such as the e-government enterprise, there is need to rationally specify scope dimensions. Addressing this requires guidance from e-government maturity models that provide insights into phasing e-government implementations; and enterprise architecture approaches that provide general insight into key dimensions for scoping enterprise architecture efforts. Although such insights exist, there is hardly detailed guidance on scoping initiatives associated with developing an e-government enterprise architecture. Yet the success of such business-IT alignment initiatives is often affected by scope issues. Thus, this paper presents an intertwined procedure that draws insights from e-government maturity models and enterprise architecture frameworks to specify critical aspects in scoping e-government enterprise architecture development efforts. The procedure was validated using a field demo conducted in a Uganda public entity.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Bwalya, K.J., Mutula, S.: A conceptual framework for e-government development in resource-constrained countries. Inf. Dev. J. 32(4), 1183–1198 (2016)

    Article  Google Scholar 

  2. Alshehri, M., Drew, S.: Challenges of e-government services adoption in Saudi Arabia from an e-ready citizen perspective. World Acad. Sci. Eng. Technol. 66, 1053–1059 (2010)

    Google Scholar 

  3. Her Majesty’s UK Government.: UK government reference architecture Government ICT Strategy, version 1.0 (2012)

    Google Scholar 

  4. Ask, A.: The Role of Enterprise Architecture in Local e-Government Adoption. (Ph.D. thesis), Örebro University, Sweden. (2012)

    Google Scholar 

  5. Janssen, M., Kuk, G.: A complex adaptive system perspective of enterprise architecture in electronic government. In: 39th HICSS, 4–7 January, Kauai, Hawaii (2006)

    Google Scholar 

  6. Lankhorst, M., et al.: Enterprise Architecture at Work: Modelling, Communication, and Analysis. Springer, Heidelberg (2005). https://doi.org/10.1007/3-540-27505-3

    Book  Google Scholar 

  7. Lauvrak, S., Michaelsen, V.M. Olsen, D.H.: Benefits and challenges with enterprise architecture: a case study of the Norwegian labour and welfare administration. In: NOKOBIT, vol. 25, no. 1 (2017). Bibsys Open Journal Systems

    Google Scholar 

  8. Banaeianjahromi, N., Smolander, K.: Understanding obstacles in enterprise architecture development. In: ECIS 2016 Proceedings at Association of Information Systems Electronic Library (AISeL). Research Papers 7 (2016)

    Google Scholar 

  9. Buckl, S., Schweda, C.M.: On the State-of-the-Art in Enterprise Architecture Management Literature. Technical report. Technische Unversität München (2011). https://mediatum.ub.tum.de/1120938

  10. Lucke, C., Krell, S., Lechner, U.: Critical issues in enterprise architecting – a literature review. In: 16th AMCIS, Lima, Peru, 12–15 August (2010)

    Google Scholar 

  11. The Open Group Architecture Forum.: The Open Group Architecture Framework Version 9. Van Haren Publishing, Zaltbommel (2009)

    Google Scholar 

  12. Van’t Wout, J., Waage, M., Hartman, H., Stahlecker, M., Hofman, A.: The Integrated Architecture Framework Explained: Why, What, How. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-11518-9. ISBN 978-3-642-11517-2

    Book  Google Scholar 

  13. Zachman, J.A.: Excerpted from the zachman framework: a primer for enterprise engineering and manufacturing (2003). http://www.zachmaninternational.com

  14. United Nations Division for Public Economics and Public Administration, American Society for Public Administration.: Benchmarking e-Government: A Global Perspective – Assessing the Progress of the UN Member States (2002). https://publicadministration.un.org/egovkb/portals/egovkb/documents/un/english.pdf. Accessed 15 Jan 2018

  15. Moon, M.: The evolution of e-government among municipalities: rhetoric or reality. Public Adm. Rev. 62, 424–433 (2002). https://doi.org/10.1111/0033-3352.00196

    Article  Google Scholar 

  16. Hiller, J.S., Belanger, F.: Privacy Strategies for Electronic Government. PricewaterhouseCoopers, Arlington (2001)

    Google Scholar 

  17. Layne, K., Lee, J.: Developing fully functional e-government: a four stage model. Gov. Inf. Q. 18, 122–136 (2001)

    Article  Google Scholar 

  18. Deloitte & Touche: The citizen as customer, CMA Management, Electronic Government: Third International Conference, vol. 74, no. 10, pp. 58 (2001)

    Google Scholar 

  19. Baum, C., Maio, D.: Gartner’s Four phases of e-Government model, Gartner’s group (2000). http://aln.hha.dk/IFI/Hdi/2001/ITstrat/Download/Gartner_eGovernment.pdf

  20. Coursey, D., Norris, F.D.: Models of e-Government: are they correct? An empirical assessment. Public Adm. Rev. 68(3), 523–536 (2008)

    Article  Google Scholar 

  21. Siau, K., Long, Y.: Synthesizing e-government stage models – a meta-synthesis based on meta-ethnography approach. Ind. Manag. Data Syst. 105(4), 443–458 (2005)

    Article  Google Scholar 

  22. Hevner, A.R.: A three cycle view of design science research. Scand. J. Inf. Syst. 19(2), 87–92 (2007)

    Google Scholar 

  23. Op’t Land, M., Proper, E., Waage, M., Cloo, J., Steghuis, C.: Enterprise Architecture: Creating Value by informed Governance. Springer, Berlin (2008). https://doi.org/10.1007/978-3-540-85232-2

    Book  Google Scholar 

  24. OECD: Challenges for E-Government Development, 5th Global Forum on Reinventing Government, Mexico City (2003). http://unpan1.un.org/intradoc/groups/public/documents/un/unpan012241.pdf

  25. Saha, P.: Advances in Government Enterprise Architecture. IGI Global Information Science Reference, Hershey (2008)

    Google Scholar 

  26. Wieringa, R.: Design Science Research Methodology: Principles and Practice. Tutorial/Masterclass on Design Science methodology. SIKS, Netherlands (2010)

    Google Scholar 

  27. Government of Uganda: Uganda Ministries (2016). http://www.statehouse.go.ug. Accessed 24 Feb 2018

  28. Kampala City Council Authority. https://www.kcca.go.ug. Accessed 25 Feb 2018

  29. Nakakawa, A., Namagembe, F.: Requirements for developing interoperable e-government systems in developing countries – a case of Uganda. Electron. Gov. Int. J. (2018, in press)

    Google Scholar 

  30. Heeks, R.B.: Success and failure in egovernment projects page, egovernment for development project. University of Manchester, UK (2008). http://www.egov4dev.org/success/definitions.shtml. Accessed 20 June 2018

  31. Heeks, R.B.: Understanding and measuring e-government: international benchmarking studies. In: UNDESA Workshop on Understanding the Present and Creating the Future for E-Participation and E-Government, Budapest, Hungary (2006)

    Google Scholar 

  32. Heeks, R.B.: E-Government in Africa: Promise and Practice, I-Government Working Paper Series Paper No. 13, University of Manchester, Manchester, UK. (2002)

    Google Scholar 

  33. Hevner, A.R., March, S.T., Park, J., Ram, S.: Design science in information systems research. MIS Q. 28(1), 75–105 (2004)

    Article  Google Scholar 

Download references

Acknowledgments

Authors appreciate the Systems manager at KCCA for participating in the field demo and anonymous reviewers of this paper.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Agnes Nakakawa .

Editor information

Editors and Affiliations

Appendix 1. Template for the Scope Specification Matrix of SGEA

Appendix 1. Template for the Scope Specification Matrix of SGEA

Dimension

Sub dimension

Parameters

Scope dimensions of the GE architecture

S1

S1.1

S1.1.1

 

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Nakakawa, A., Namagembe, F., Proper, E.H.A. (2018). Dimensions for Scoping e-Government Enterprise Architecture Development Efforts. In: Panetto, H., Debruyne, C., Proper, H., Ardagna, C., Roman, D., Meersman, R. (eds) On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018. Lecture Notes in Computer Science(), vol 11229. Springer, Cham. https://doi.org/10.1007/978-3-030-02610-3_37

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-02610-3_37

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-02609-7

  • Online ISBN: 978-3-030-02610-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics