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Service-Oriented Architecture as a Driver of Dynamic Capabilities for Achieving Organizational Agility

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The Handbook of Service Innovation

Abstract

Firms are seeking new avenues for organizational agility in response to rapidly changing market environments. Research literature in strategic management indicates that firms may gain a competitive advantage in such situations by concentrating on their dynamic capabilities—i.e., product flexibility and agility in organizational transformation in response to rapidly changing market conditions and customer requirements. Service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development, but also in business process management. There is, however, a lack of critical research assessing the practical usage of SOA as a technology and business infrastructure, and its efficacy in achieving organizational agility. This chapter examines the conduits through which service-oriented architectures (SOAs) may exert influence on dynamic capabilities within firms, and then empirically investigates this relationship in the context of organizations. The results could potentially assist in evaluating if and how the adoption of service-oriented architectures may help achieve key dynamic capabilities, giving the enterprise a competitive edge.

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Author information

Authors and Affiliations

  1. Digital Business Strategies, Washington, DC, USA

    Haresh Luthria

  2. University of New South Wales, Sydney, NSW, Australia

    Fethi A. Rabhi

Authors
  1. Haresh Luthria
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  2. Fethi A. Rabhi
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Correspondence to Haresh Luthria .

Editor information

Editors and Affiliations

  1. UTS Business School, University of Technology Sydney, Broadway, Australia

    Renu Agarwal

  2. University of the Sunshine Coast, Queensland, Australia

    Willem Selen

  3. UTS Business School, University of Technology, Sydney, Australia

    Göran Roos

  4. UTS Business School, University of Technology Sydney, Sydney, Australia

    Roy Green

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Luthria, H., Rabhi, F.A. (2015). Service-Oriented Architecture as a Driver of Dynamic Capabilities for Achieving Organizational Agility. In: Agarwal, R., Selen, W., Roos, G., Green, R. (eds) The Handbook of Service Innovation. Springer, London. https://doi.org/10.1007/978-1-4471-6590-3_14

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  • DOI: https://doi.org/10.1007/978-1-4471-6590-3_14

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  • Publisher Name: Springer, London

  • Print ISBN: 978-1-4471-6589-7

  • Online ISBN: 978-1-4471-6590-3

  • eBook Packages: EngineeringEngineering (R0)

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