Skip to main content

Problem Solving

  • Reference work entry
Encyclopedia of the Sciences of Learning

Synonyms

Cognition; Problem typology; Problem-based learning; Problems; Reasoning

Definition

Problem solving is the process of constructing and applying mental representations of problems to finding solutions to those problems that are encountered in nearly every context.

Theoretical Background

Problem solving is the process of articulating solutions to problems. Problems have two critical attributes. First, a problem is an unknown in some context. That is, there is a situation in which there is something that is unknown (the difference between a goal state and a current state). Those situations vary from algorithmic math problems to vexing and complex social problems, such as violence in society (see Problem Typology). Second, finding or solving for the unknown must have some social, cultural, or intellectual value. That is, someone believes that it is worth finding the unknown. If no one perceives an unknown or a need to determine an unknown, there is no perceived problem. Finding...

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 3,400.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 2,999.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Bransford, J., & Stein, B. S. (1984). The IDEAL problem solver: A guide for improving thinking, learning, and creativity. New York: WH Freeman.

    Google Scholar 

  • Frensch, P. A., & Funke, J. (Eds.). (1995). Complex problem solving: The European perspective. Hillsdale: Erlbaum.

    Google Scholar 

  • Gick, M. L., & Holyoak, K. J. (1983). Schema induction and analogical transfer. Cognitive Psychology, 15, 1–38.

    Article  Google Scholar 

  • Jonassen, D. H. (2010). Learning to solve problems: A handbook. New York: Routledge.

    Google Scholar 

  • Jonassen, D. H., & Hung, W. (2008). All problems are not equal: Implications for PBL. Interdisciplinary Journal of Problem-Based Learning, 2(2), 6–28.

    Google Scholar 

  • Jonassen, D. H. (2000). Toward a design theory of problem solving. Educational Technology: Research & Development, 48(4), 63–85.

    Article  Google Scholar 

  • Jonassen, D. H. (2011). Learning to solve problems: A handbook for designing problem-solving learning environments. New York: Routledge.

    Google Scholar 

  • Klein, G. A. (1998). Sources of power: How people make decisions. Cambridge, MA: MIT Press.

    Google Scholar 

  • Lehman, D., Lempert, R., & Nisbett, R. E. (1988). The effects of graduate training on reasoning: Formal discipline and thinking about everyday-life events. Educational Psychologist, 43, 431–442.

    Google Scholar 

  • Newell, A., & Simon, H. (1972). Human problem solving. Englewood Cliffs: Prentice Hall.

    Google Scholar 

  • Rumelhart, D. E., & Norman, D. A. (1988). Representation in memory. In R. C. Atkinson, R. J. Herrnstein, G. Lindzey, & R. D. Luce (Eds.), Steven’s handbook of experimental psychology (Learning and cognition 2nd ed., Vol. 2, pp. 511–587). New York: Wiley.

    Google Scholar 

  • Sinnott, J. D. (1989). Everyday problem solving: Theory and applications (pp. 72–99). New York: Praeger.

    Google Scholar 

  • Wood, P. K. (1983). Inquiring systems and problem structures: Implications for cognitive development. Human Development, 26, 249–265.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to David H. Jonassen .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer Science+Business Media, LLC

About this entry

Cite this entry

Jonassen, D.H., Hung, W. (2012). Problem Solving. In: Seel, N.M. (eds) Encyclopedia of the Sciences of Learning. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-1428-6_208

Download citation

  • DOI: https://doi.org/10.1007/978-1-4419-1428-6_208

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4419-1427-9

  • Online ISBN: 978-1-4419-1428-6

  • eBook Packages: Humanities, Social Sciences and Law

Publish with us

Policies and ethics