Abstract
Crisis management relates to a process of how we prepare for, respond to and learn from the effects of a wide range of major failures that impact upon groups of people, from organizations to local, national and international communities. For example, the explosion of the Deepwater Horizon in 2010 triggered a crisis for BP (British Petroleum) the well owner, for local communities living along the Gulf coast, for the international community of investors who owned the company and had ramifications for the global oil and gas industry. The financial crisis in parts of the developed world triggered the loss of some institutions, threatened many more and depressed economic activity with consequences for millions. Most crises do not have such far-reaching effects, yet pose strategic threats to particular organizations or communities at a micro level. Crises are no respecters of boundaries and a characteristic of 21st-century living is our dependence upon others. At a macro level, the consequences of global warming affect the most ardent environmentalist or ‘economically under-developed’ society as surely as the most conspicuous consumer of products and services. At a micro level, a failed company may leave bad debts and threaten the viability of a supplier from an otherwise soundly run business. The organizations that sustain us, govern our lives, provide us with necessities, services, employment and entertainment are as dependent upon their suppliers and providers of infrastructure as we are upon them.
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© 2014 Dominic Elliott
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Elliott, D. (2014). Disaster and Crisis Management. In: Gill, M. (eds) The Handbook of Security. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-67284-4_36
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