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A FAQ Search Training Method Based on Automatically Generated Questions

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Information Retrieval Technology (AIRS 2018)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11292))

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Abstract

We propose a FAQ search method with automatically generated questions by a question generator created from community Q&As. In our method, a search model is trained with automatically generated questions and their corresponding FAQs. We conducted experiments on a Japanese Q&A dataset created from a user support service on Twitter. The proposed method showed better Mean Reciprocal Rank and Recall@1 than a FAQ ranking model trained with the same community Q&As.

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Notes

  1. 1.

    https://chiebukuro.yahoo.co.jp/.

  2. 2.

    https://answers.yahoo.com/.

  3. 3.

    http://taku910.github.io/mecab/.

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Author information

Authors and Affiliations

  1. Fujitsu Laboratories Ltd., Kawasaki, Japan

    Takuya Makino, Tomoya Noro, Hiyori Yoshikawa & Tomoya Iwakura

  2. RIKEN AIP, Tokyo, Japan

    Takuya Makino, Hiyori Yoshikawa, Tomoya Iwakura, Satoshi Sekine & Kentaro Inui

  3. Tohoku University, Sendai, Japan

    Kentaro Inui

Authors
  1. Takuya Makino
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  2. Tomoya Noro
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  3. Hiyori Yoshikawa
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  4. Tomoya Iwakura
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  5. Satoshi Sekine
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  6. Kentaro Inui
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Corresponding author

Correspondence to Takuya Makino .

Editor information

Editors and Affiliations

  1. National Taiwan Normal University, Taipei, Taiwan

    Yuen-Hsien Tseng

  2. Waseda University, Tokyo, Japan

    Tetsuya Sakai

  3. School of Information Systems, Singapore Management University, Singapore, Singapore

    Jing Jiang

  4. Academia Sinica, Taipei, Taiwan

    Lun-Wei Ku

  5. Huawei Research America, Champaign, IL, USA

    Dae Hoon Park

  6. National Chiayi University, Chiayi City, Taiwan

    Jui-Feng Yeh

  7. Yuan Ze University, Taoyuan City, Taiwan

    Liang-Chih Yu

  8. National Central University, Taoyuan City, Taiwan

    Lung-Hao Lee

  9. National Taiwan Normal University, Taipei City, Taiwan

    Zhi-Hong Chen

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Cite this paper

Makino, T., Noro, T., Yoshikawa, H., Iwakura, T., Sekine, S., Inui, K. (2018). A FAQ Search Training Method Based on Automatically Generated Questions. In: Tseng, YH., et al. Information Retrieval Technology. AIRS 2018. Lecture Notes in Computer Science(), vol 11292. Springer, Cham. https://doi.org/10.1007/978-3-030-03520-4_7

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  • DOI: https://doi.org/10.1007/978-3-030-03520-4_7

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-03519-8

  • Online ISBN: 978-3-030-03520-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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