Authors:
- Presents ways to resolve conflicts in the workplace, as well as their strengths and weaknesses
- Contains concise case studies to clearly illustrate each point and support implementation of the principles outlined into practice
- Focuses on sustainable forms of conflict resolution
- Presents mediation as a method for conflict management in the workplace, as well as in private life
Part of the book series: Management for Professionals (MANAGPROF)
Buy it now
Buying options
Tax calculation will be finalised at checkout
Other ways to access
This is a preview of subscription content, log in via an institution to check for access.
Table of contents (10 chapters)
-
Front Matter
-
Back Matter
About this book
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Authors and Affiliations
-
Trialogis Organisationsberatung Mediation, Vienna, Austria
Stephan Proksch
About the author
Bibliographic Information
Book Title: Conflict Management
Authors: Stephan Proksch
Series Title: Management for Professionals
DOI: https://doi.org/10.1007/978-3-319-31885-1
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Hardcover ISBN: 978-3-319-31883-7Published: 26 July 2016
Softcover ISBN: 978-3-319-81143-7Published: 31 May 2018
eBook ISBN: 978-3-319-31885-1Published: 14 July 2016
Series ISSN: 2192-8096
Series E-ISSN: 2192-810X
Edition Number: 1
Number of Pages: XI, 134
Number of Illustrations: 7 b/w illustrations, 10 illustrations in colour
Topics: Human Resource Management, Industrial and Organizational Psychology, Organizational Studies, Economic Sociology