1. Effects of price framing on consumers’ perceptions of online dynamic pricing practices

   • Fei L. Weisstein
   • Kent B. Monroe
   • Monika Kukar-Kinney

   Original Empirical Research 03 February 2013 Pages: 501 - 514

   

2. Don’t just fix it, make it better! Using frontline service employees to improve recovery performance

   • Gielis A. H. van der Heijden
   • Jeroen J. L. Schepers
   • Andrea Ordanini

   Original Empirical Research 11 January 2013 Pages: 515 - 530

   

3. The effects of social- and self-motives on the intentions to share positive and negative word of mouth

   • Aliosha Alexandrov
   • Bryan Lilly
   • Emin Babakus

   OriginalPaper 05 January 2013 Pages: 531 - 546

   

4. Understanding social media effects across seller, retailer, and consumer interactions

   • Adam Rapp
   • Lauren Skinner Beitelspacher
   • Douglas E. Hughes

   Original Empirical Research 27 January 2013 Pages: 547 - 566

   

5. The impact of perceived brand globalness, brand origin image, and brand origin–extension fit on brand extension success

   • Christina Sichtmann
   • Adamantios Diamantopoulos

   Original Empirical Research 27 January 2013 Pages: 567 - 585

   

6. Are sponsorship announcements good news for the shareholders? Evidence from international stock exchanges

   • Marc Mazodier
   • Amir Rezaee

   Original Empirical Research 23 January 2013 Pages: 586 - 600

   

7. Cultural variations in the use of marketing signals: a multilevel analysis of the motion picture industry

   • M. Billur Akdeniz
   • M. Berk Talay

   Original Empirical Research 01 May 2013 Pages: 601 - 624