Articles not assigned to an issue (25 articles)

1. Erratum

   Erratum to: A comparative study of quality awards: evolving criteria and research

   DonHee Lee, Dong Hyun Lee

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2. 

   Empirical Article

   Brand competency as a market segmentation method for brand R&D in the Asian luxury market

   Inwon Kang, Jiwon Lee, Matthew M. Shin, Geon-Cheol Shin

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3. 

   Empirical article

   Managing internal stakeholders’ views of corporate reputation

   Isabel Olmedo-Cifuentes, Inocencia María Martínez-León, Gary Davies

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4. 

   Empirical article

   Strategies for ICT product diffusion: the case of the Korean mobile communications market

   Sang-Gun Lee, Eui-bang Lee, Chang-Gyu Yang

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5. 

   OriginalPaper

   The level of innovation among young innovative companies: the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes

   Alicia Mas-Tur, Domingo Ribeiro Soriano

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6. 

   Empirical article

   The product development process of an enterprise from an SSME perspective

   Liang-Chuan Wu, Ivan Shih

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7. 

   Empirical Article

   Mobile application service networks: Apple’s App Store

   Jieun Kim, Yongtae Park, Chulhyun Kim, Hakyeon Lee

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8. 

   Empirical Article

   Determinants of collective intelligence quality: comparison between Wiki and Q&A services in English and Korean users

   Jaehun Joo, Ismatilla Normatov

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9. 

   Case Study

   Reversed servitization paths: a case analysis of two manufacturers

   Max Finne, Saara Brax, Jan Holmström

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10. 

    Empirical Article

    The effects of emotional intelligence on service recovery and organizational loyalty: a case of flight attendants of South Korean airlines

    Jung-Hyun Lee, Min-su Kim, Aeeun Jeon

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11. 

    Theoretical article

    A measurement model for service capability from the customer perspective

    Kun-Tzu Yu

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12. 

    Empirical article

    Efficiency in banking services: a comparative analysis of Internet-primary and branching banks in the US

    Alexandre Momparler, Carlos Lassala, Domingo Ribeiro

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13. 

    Empirical article

    Finding the crucial factors for sustainable development of rural-based tourist destinations: using Nanzhuang, Taiwan as a case study

    Wee-Kheng Tan, Wei-Cheng Liu, Yu-Ning Hu

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14. 

    Empirical Article

    An exploratory study of the determinants of switching and loyalty in prepaid cell phone users. An application of concept mapping

    Luis Miranda-Gumucio, Ignacio Gil-Pechuán, Daniel Palacios-Marqués

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15. 

    Review Article

    Crowdsourcing and open source software participation

    David L. Olson, Kirsten Rosacker

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16. 

    Case study

    Using the balanced scorecard on supply chain integration performance—a case study of service businesses

    Hsin Hsin Chang, Chung-Jye Hung, Kit Hong Wong, Chin-Ho Lee

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17. 

    Empirical article

    Service employees’ deviant behaviors and leader–member exchange in contexts of dispositional envy and dispositional jealousy

    Soo Kyung Kim, Dong-Il Jung, Jung Seung Lee

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18. 

    Empirical article

    Monitoring credit risk in the social economy sector by means of a binary goal programming model

    Fernando García, Francisco Guijarro, Ismael Moya

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19. 

    Empirical Article

    Using simulation to establish appropriate vaccination rates and copayment policies from a cost perspective

    Sang-Man Kim, Arben Asllani

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20. 

    Review article

    A comparative study of quality awards: evolving criteria and research

    DonHee Lee, Dong Hyun Lee

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