1. Editorial

   • Margaret Ross

   OriginalPaper Pages: 5 - 6

2. BOOTSTRAP 3.0—A SPICE1 Conformant Software Process Assessment Methodology

   • Pasi Kuvaja

   OriginalPaper Pages: 7 - 19

3. Quality Approaches in a Large Software House

   • Haiwen Li
   • Margaret Ross
   • Min Jing

   OriginalPaper Pages: 21 - 35

4. Continuous Software Process Improvement Requires Organisational Learning: An Australian Case Study

   • Jennifer Gasston
   • Pat Halloran

   OriginalPaper Pages: 37 - 51

5. A Survey of Boehm's Work on the Spiral Models and COCOMO II—Towards Software Development Process Quality Improvement

   • Peter K. Oriogun

   OriginalPaper Pages: 53 - 62

6. Commitment to Software Process Improvement—Development of Diagnostic Tool to Facilitate Improvement1

   • Pekka Abrahamsson

   OriginalPaper Pages: 63 - 76