1. Gender, Ethnicity, and Education as Privileges: Exploring the Generalizability of the Existential Guilt Reaction

   • Manfred Schmitt
   • Robert Behner
   • Gisela Müller-Fohrbrodt

   OriginalPaper Pages: 313 - 337

2. Procedural Justice, Outcome Favorability and Emotion

   • Patricia J. Krehbiel
   • Russell Cropanzano

   OriginalPaper Pages: 339 - 360

3. You're OK, I'm OK: The Self-Presentation of Affective Reactions to Deprivation

   • James M. Olson
   • Carolyn L. Hafer
   • Inese Kramins

   OriginalPaper Pages: 361 - 374

4. Demographics in Service Encounters: Effects of Racial and Gender Congruence on Perceived Fairness

   • Carol T. Kulik
   • Robert L. Jr. Holbrook

   OriginalPaper Pages: 375 - 402