1. Queues with group arrivals and exhaustive service discipline

   • Tayfur Altiok

   Contributed Papers Pages: 307 - 320

2. On stationary queue length distributions for G/M/s/r queues

   • A. Brandt

   Contributed Papers Pages: 321 - 332

3. Maintenance of an unreliable M/G/1 queue-like job shop

   • Lie -Fern Hsu
   • Charles S. Tapiero

   Contributed Papers Pages: 333 - 349

4. Approximations for waiting time in GI/G/1 systems

   • D. Jagerman

   Contributed Papers Pages: 351 - 361

5. The service system M/M ^R /∞ with impatient customers

   • L. Liu
   • B. R. K. Kashyap
   • J. G. C. Templeton

   Short Communications Pages: 363 - 372

6. The serial correlation coefficients for waiting times in the stationary GI/M/m queue

   • D. A. Stanford
   • B. Pagurek
   • C. M. Woodside

   Short Communications Pages: 373 - 380

7. Transient solution for a finite capacity M/G ^a,b /1 queueing system with vacations to the server

   • M. J. Jacob
   • T. P. Madhusoodanan

   Short Communications Pages: 381 - 386

8. Probabilistic proof of the interchangeability of ./M/1 queues in series

   • V. Anantharam

   Short Communications Pages: 387 - 392

9. A bibliography of books and survey papers on queueing systems: Theory and applications

   • N. U. Prabhu

   Short Communications Pages: 393 - 398

10. Acknowledgement of referees services

    • N. U. Prabhu

    Acknowledgments Pages: 399 - 399