1. Introduction to the Special Issue: Sociological Contributions to the Understanding of Emotion

   • Peggy A. Thoits

   Introduction Pages: 67 - 71

2. Emotion Display as a Strategy for Identity Negotiation

   • Dawn T. Robinson
   • Lynn Smith-Lovin

   OriginalPaper Pages: 73 - 104

3. Social Exchange and Emotional Investment in Work Groups

   • Richard Saavedra
   • Linn Van Dyne

   OriginalPaper Pages: 105 - 123

4. The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being

   • Karen Pugliesi

   OriginalPaper Pages: 125 - 154

5. A Laughing Matter? The Uses of Humor in Medical Interactions

   • Linda Francis
   • Kathleen Monahan
   • Candyce Berger

   OriginalPaper Pages: 155 - 174