1. Corporate consumer affairs departments — A communications perspective

   • Claes Fornell

   Articles Pages: 289 - 302

2. Konsumentenschädigung durch unlautere Geschäftspraktiken

   • Roland von Falckenstein

   Notes And Reports Pages: 303 - 315

3. Problems of consumer protection against unfair advertising under Italian law

   • Gustavo Ghidini

   Notes And Reports Pages: 316 - 325

4. Der Vorschlag einer EG-Richtlinie zur Harmonisierung des Werberechts

   • Jules Stuyck

   Notes And Reports Pages: 326 - 337

5. Information needs, supply, and demand as a basis for the development of consumer information material: The INVORMAT method

   • Klaus G. Grunert
   • Heinz D. Saile

   Notes And Reports Pages: 338 - 348

6. Price distributions, price comparison surveys, and price competition: A comment on a paper by Schmidbauer, JCP, 1, 1977/1

   • André Gabor
   • David Morris
   • David Reeson

   Communications Pages: 349 - 356

7. Dissatisfactions data and consumer advocacy

   • Alan R. Andreasen

   Communications Pages: 356 - 358

8. On the efficiency of comparative product testing information — A reply to Grunert's comment in JCP, 2, 1978/3

   • Preben Sepstrup

   Communications Pages: 359 - 360

9. Rezensionen

   • Johan Arndt
   • Ingo Schmidt
   • Hans W. Micklitz

   BookReview Pages: 361 - 377