Abstract
In this chapter, we will define data, information and knowledge; explain database, data warehousing and data mining; discuss the phenomenon of Big Data; and look at knowledge management and knowledge management systems.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
Bibliography
Alavi, M. & Leidner, D.E. 2001, ‘Knowledge management and knowledge management systems: Conceptual foundations and research issues’, MIS Quarterly, Vol. 25, No. 1, pp. 107–146.
Biggs, P., Johnson, T., Lozanova, Y. & Sundberg, N. 2012, ‘Emerging issues for our hyper-connected world’, in The Global Information Technology Report 2012: Living in a Hyper-connected World, Dutta, S. & Bilbao-Osorio, B. eds., INSEAD & World Economic Forum, pp. 47–56.
Bolloju, N., Khalifa, M. & Turban, E. 2002, ‘Integrating knowledge management into enterprise environments for the next generation decision support’, Decision Support Systems, Vol. 33, No. 2, pp. 163–176.
Bonner, D. 2000, Leading Knowledge Management and Learning, American Society of Training & Development, Virginia, USA.
Brown, B., Chui, M. & Manika, J. 2011, ‘Are you ready for the ear of big data’, McKinsey Quarterly, October 2011, pp. 1–12.
Bryan, L. L. & Joyce, C. 2005, ‘The 21st century organization’, McKinsey Quarterly, Number 3, 2005, pp. 25–33.
Bughin, J., Livingston, J. & Marwaha, S. 2011, ‘Seizing the potential of ‘big data”, McKinsey on Business Technology, Number 24, Autumn 2011, pp. 8–13.
Chase, R.L. 1997, ‘The knowledge-based organization: an international survey’, The Journal of Knowledge Management, Vol.1, No.1, pp. 38–49.
Chui, M. & Fleming, T. 2011, ‘Inside P & G’s digital revolution’, McKinsey Quarterly, November 2011, pp. 1–11.
Conway, R. 2012, ‘Where angels will tread’, The World in 2012, The Economist, January 2012, p. 123.
Davenport, T. H. 2010, ‘Rethinking knowledge work: A strategic approach’, McKinsey on Business Technology, Number 21, Winter 2010, pp. 26–33.
Dijcks, J.P. 2012, ‘Big data for the enterprise’, An Oracle White Paper, January 2012, Oracle Corporation, USA.
Dutta, S., Bilbao-Osorio, B. & Geiger, T. 2012, ‘The networked readiness index 2012: Benchmarking ICT progress and impacts for the next decade’, in The Global Information Technology Report 2012: Living in a Hyper-connected World, Dutta, S. & Bilbao-Osorio, B. eds, INSEAD & World Economic Forum, pp. 3–34.
Haag, S., Baltzan, p. & Phillips, A. 2008, Business Driven Technology, 2nd edn, McGraw-Hill Irwin, Boston, USA.
Hagström, M. & Gill, N. 2012, ‘The wisdom of the cloud: Hyper-connectivity, big data, and real-time analytics’, in The Global Information Technology Report 2012: Living in a Hyper-connected World, Dutta, S. & Bilbao-Osorio, B. eds, INSEAD & World Economic Forum, pp. 97–103.
Hubbard, R. & Little, E.L. 1997, ‘Share and share alike? A review of empirical Eeidence concerning information sharing among researchers’, Management Research News, Vol. 20, No. 1, pp. 41–49.
Junnarkar, B. & Brown, C.V. 199), ‘Re-Assessing the Enabling Role of Information Technology in KM’, Journal of Knowledge Management, Vol. 1, No. 2, pp. 142–148.
Laudon, K.C. & Laudon, J.P. 2005, Essentials of Management Information Systems: Managing the Digital Firm, 6th edn, Prentice Hall.
Laudon, K.C. & Laudon, J.P. 2012, Essentials of Management Information Systems: Managing the Digital Firm, 12th edn, Prentice Hall.
Leonard, D. & Sensiper, S. 1998, ‘The role of tacit knowledge in group innovation’, California Management Review, Vol. 40, No. 3, pp. 112–132.
Lohr, S. 2012, The Age of Big Data, The New Your Times, February 11, 2012, Online Available at: http://www.nytimes.com/2012/02/12/sunday-review/big-datas-impact-in-the-world.html?pagewanted=all (accessed August 11, 2012).
Manyika, J. 2009, ‘Hal Varian on how the Web challenges managers”, McKinsey Quarterly, January 2009, Online available at: https://www.mckinseyquarterly.com/Strategy/Innovation/Hal_Varian_on_how_the_Web_challenges_managers_2286 (accessed July 23, 2012).
Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C. & Byers, A. H. 2011, Big Data: The Next Frontier for Innovation, Competition, and Productivity, McKinsey Global Institute, McKinsey & Company.
McDermott, R. 1999, ‘Why information technology inspired but cannot deliver knowledge management’, California Management Review, Vol. 4, No. 4, pp. 103–117.
Moody, D. L. & Shanks, G.G. 199), ‘Using knowledge management and the internet to support evidence based practice: a medical case study’, Proceedings of the 10th Australasian Conference on Information Systems, Wellington, New Zealand, December 1-3, 1999, pp. 660–676.
Nonaka, I. & Takeuchi, H. 1995, The Knowledge-Creating Company-How Japanese Companies Create the Dynamic of Innovation, Oxford University Press, New York.
O’Brien, J. A. & Marakas, G. M. 2011, Management Information Systems, 10th Edition, McGraw-Hill, New York, USA.
Oracle 2012, ‘Driving innovation through analytics’, Executive Strategy Series, Oracle Corporation, USA.
Polanyi, M. 1962, Personal Knowledge: Toward a Post-Critical Philosophy, Routledge and Kegan Paul, London, UK.
Polanyi, M. 1967, The Tacit Dimension, Archor Books, Doubleday, Garden City, New York, USA.
Ruggles, R. 1998, ‘The state of the notion: knowledge management in practice’, California Management Review, Vol. 40, No. 3, pp. 80–89.
SAP AG 2012, ‘Harnessing the power of Big Data in real time through in-Memory technology and analytics’, in The Global Information Technology Report 2012: Living in a Hyper-connected World, Dutta, S. & Bilbao-Osorio, B. eds., INSEAD & World Economic Forum, pp. 89–96.
Shankar, S., Xu, J. & Sankaran, G. 2007, ‘Knowledge sharing in doctoral research’, International Technology Management Review, Vol. 1, No. 1, pp. 34–42.
Siegele L. 2012, ‘Welcome to the yotta world’, The World in 2012, The Economist, January 2012, p. 122.
Spender, J. C. 1996, ‘Organizational knowledge, learning, and memory: three concepts in search of a theory’, Journal of Organizational Change Management, Vol. 9, pp. 63–78.
Stafford, p. 2012, ‘How big data can turn the smallest business into Moneyball?’, Smart Company, Online Available at: http://www.smartcompany.com.au/information-technology/051244-best-of-the-web-how-big-data-can-turn-the-smallest-business-into-moneyball.html?utm_source=SmartCompany&utm_campaign=8ca827ec42-TechCompany_16_August_201216_08_2012&utm_medium=email (accessed August 16, 2012).
Sveiby, K.E. 1997, The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets, Berrett-Koehler Publishers, San Francisco, USA.
The Conference Board 1999, Beyond Knowledge Management: New Ways to Work and Learn, The Conference Board Inc, New York, USA.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2013 ATLANTIS PRESS
About this chapter
Cite this chapter
Xu, J., Quaddus, M. (2013). Managing Organization’s Knowledge Resources. In: Managing Information Systems. Atlantis Press, Paris. https://doi.org/10.2991/978-94-91216-89-3_5
Download citation
DOI: https://doi.org/10.2991/978-94-91216-89-3_5
Published:
Publisher Name: Atlantis Press, Paris
Print ISBN: 978-94-91216-88-6
Online ISBN: 978-94-91216-89-3
eBook Packages: Business and EconomicsBusiness and Management (R0)