Abstract
This chapter presents specific examination of measurement technologies of the service-provider-oriented part of 6M. First, we give an outline of the concept of Lab-Forming Sites (LFS) and Site-Forming Labs (SFL) in association with the idea of a combination of Big data and Deep data (Pier Data). Next, we summarize Internet of Humans (IoH) technologies including indoor positioning and action recognition. The costs and benefits of introducing IoH technologies at such sites are also explored.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
C.-T. Chang, Ryosuke Ichikari, Koji Makita, Takashi Okuma, Takeshi Ku-rata, [POSTER] Road Maintenance MR System Using LRF and PDR. Proc. ISMAR 2015, 204–205 (2015)
Christophe Combettes and Valerie Renaudin, Comparison of Misalignment Estimation Techniques Between Handheld Device and Walking Directions, Proc. IPIN 2015, 8 pages (2015)
Eric Foxlin, Pedestrian Tracking with Shoe-Mounted Inertial Sensors. IEEE Comput. Graphics Appl. 25(6), 38–46 (2005)
T. Fukuhara, R. Tenmoku, T. Okuma, R. Ueoka, M. Takehara, T. Kurata, Improving service processes based on visualization of human behavior and POS data: a Case Study in a Japanese Restaurant. Proc. ICServ 2013, 1–8 (2013)
Robert Harle, A Survey of Indoor Inertial Positioning Systems for Pedestrians. IEEE Communications Surveys & Tutorials 15(3), 1281–1293 (2013)
Hikaru Ibayashi, Yuta Sugiura, Daisuke Sakamoto, Natsuki Miyata, Mitsunori Tada, Takashi Okuma, Takeshi Kurata, Masaaki Mochimaru, and Takeo Igarashi, Dollhouse VR: a multi-view, multi-user collaborative design workspace with VR technology, In SIGGRAPH Asia 2015 Emerging Technologies (SA ‘15). ACM, Article 8, 2 pages (2015)
Tomoya Ishikawa, Masakatsu Kourogi, Takeshi Kurata, Economic and Synergistic Pedestrian Tracking System with Service Cooperation for Indoor Environments. Proc. Int. Journal of Organizational and Collective Intelligence 2(1), 1–20 (2011)
T. Ishikawa, K. Thangamani, Masakatsu Kourogi, Andrew P. Gee, Walter-io Mayol-Cuevas, Jungwoo Hyun, Takeshi Kurata, Interactive 3-D Indoor Modeler for Virtualizing Service Fields. Virtual Reality 17(2), 89–109 (2013)
J. Hyun, Yoshiko Habuchi, Anjin PARK, Tomoya Ishikawa, Masakatsu Kourogi and Takeshi Kurata, Service-Field Simulator using MR Techniques: Behavior Comparison in Real and Virtual Environments, Proceedings on ICAT2010, pp. 14–21 (2010)
K. Kaji, N. Kawaguchi, Estimating 3D pedestrian trajectories using stability of sensing signal, in Proceedings of the Seventh International Conference on Indoor Positioning and Indoor Navigation (IPIN2016) (2016)
Katsuhiko Kaji, Nobuo Kawaguchi, 3D walking trajectory estimation method based on stable sensing section detection. Trans. Informat. Process. Soc. Japan 57(1), 12–24 (2016)
K. Kaji, M. Abe, W. Wang, K. Hiroi, and N. Kawaguchi, UbiComp/ISWC 2015 PDR chal-lenge corpus, HASCA2016 (UbiComp2016 Proceedings: Adjunct), pp. 696–704 (2016)
Karimu Kato, Takashi Okuma and Takeshi Kurata, Proposing an Interactive Label At-taching System for Supervised Service Operation Estimation”, Proceedings of ICServ2016, pp. 281–287 (2016)
Katsuhiko Kaji, Kohei Kanagu, Kazuya Murao, Nobuhiko Nishio, Kenta Urano, Hirokazu Iida, Nobuo Kawaguchi, Multi-algorithm on-site evaluation system for PDR challenge, Proceedings of the Ninth International Conference on Mobile Computing and Ubiquitous Networking (ICMU2016), pp. 1–6 (2016)
Kohei Kanagu, Kota Tsubouchi, and Nobuhiko Nishio, Colorful PDR: Colorizing PDR with shopping context in walking, IPIN 2017 (2017)
Koji Makita, Thomas Vincent, Soichi Ebisuno, Masakatsu Kourogi, Tomoya Ishikawa, Takashi Okuma, Minoru Yoshida, Laurence Nigay and Takeshi Kurata, Mixed Reality Navigation on a Tablet Computer for Supporting Machine Maintenance in Wide-area Indoor Environment, Proceedings of ICServ2014, pp. 41–47 (2014)
M. Kourogi, T. Kurata, Personal Positioning Based on Walking Locomotion Analysis with Self-Contained Sensors and a Wearable Camera. Proc. ISMAR 2003, 103–112 (2003)
M. Kourogi, T. Kurata, A Method of Pedestrian Dead Reckoning for Smartphones Using Frequency Domain Analysis on Patterns of Acceleration and Angular Velocity. Proc. PLANS 2014, 164–168 (2014)
M. Kourogi, T. Kurata, T. Ishikawa, A method of pedestrian dead reckoning using action recognition. IEEE/ION PLANS 2010, 85–89 (2010)
T. Kurata, R. Ichikari, R. Shimomura, K. Kaji, T. Okuma, M. Kourogi, Making pier data broader and deeper: PDR challenge and virtual mapping party. Proc. MobiCASE 2018, 3–17 (2018)
Dimitrios Lymberopoulos, Jie Liu, The Microsoft Indoor Localization Competition: Expe-riences and Lessons Learned. IEEE Signal Process. Mag. 34(5), 125–140 (2017)
M. Hirose, K. Sakaue, R. Ueoka, Virtual time Machine, in Proceedings of ICAT 2004, SS1–6 (2004)
K. Makita, M. Kourogi, T. Ishikawa, T. Okuma, T. Kurata, PDRplus: human behaviour sensing method for service field analysis. Proc. ICServ 2013, 19–22 (2013)
Nakajima, M., Yamada, K. C., and Kitajima, M, Cognitive Chrono-Ethnography Lite, Work: A Journal of Prevention, Assessment and Rehabilitation (IEA 2012: 18th World Congress on Ergonomics – Designing a sustainable future), Vol.41, pp. 617–622 (2012)
R. Ichikari, L. Carlos Manrique Ruiz, M. Kourogi, T. Kitagawa, So-ta Yoshii, T. Kurata, Indoor floor-level detection by collectively decomposing factors of atmospheric pressure, in Proceedings of IPIN 2015, (2015)
R. Ichikari, et al., Off-Site Indoor Localization Competitions Based on Measured Data in a Warehouse. Sensors, 19, Issue 4, (763), 26 pages (2019). https://doi.org/10.3390/s19040763
R. Kuramachi et al., G-ICP SLAM: An odometry-free 3D mapping system with robust 6DoF pose estimation, Proc. IEEE International Conference on Robotics and Biomimetics (ROBIO), pp. 176–181 (2015). https://doi.org/10.1109/robio.2015.7418763
R. Tenmoku, R. Ueoka, K. Makita, T. Shimmura, Masanori Takehara, Satoshi Tamura, Satoru Hayamizu and Takeshi Kurata, Service-Operation Estimation in a Japanese Restaurant Using Multi-Sensor and POS Data, Proceeding of APMS 2011 Conference, Parallel 3–4: 1 (2011)
M. Shiotsu, S. Yoshizawa, K. Ikeda, A. Nozaki, Survey on human activity patterns according to time and place: basic research on the exposure dose to indoor air pollutants Part 1. Trans. AIJ J. Architect. Plann. Environ. Eng. 63(511), 45–52 (1998)
T. Kaihara, N. Fujii, T. Nonaka, T. Shimmura, A proposal of adaptive restaurant service model with co-creative design, serviceology for services: selected papers of the first, in M. Mochimaru, K. Ueda, T. Takenaka (Eds.) International Conference of Serviceology (ICServ 2013), pp. 203–211 (2014)
T. Kurata, R. Ichikari, C. T. Chang, M. Kourogi, M. Onishi, T. Okuma, Lab-forming fields and site-forming labs, in Hara Y., Karagiannis D. (eds) Serviceology for Services, ICServ 2017, Lecture Notes in Computer Science (10371, Springer, 2017)
T. Kurata, T. Maehata, H. Hashimoto, N. Tada, R. Ichikari, H. Aso, Y. Ito, IoH technologies into indoor manufacturing sites, in Proceedings of APMS 2019 (2019), p. 8
T Kurata, T Maehata, H Hashimoto, N Tada, R. Ichikari, Towards realization of 6 M visualization in manufacturing sites, in Proceedings of IEEE VR Workshop on Smart Work Technologies (WSWT) (2019) p. 4
T. Okuma, M. Kourogi, N. Sakata, T. Kurata, A pilot user study of 3-D museum guide with route recommendation using a sustainable positioning system, in Proceedings of ICCAS’07, pp. 749–753 (2007)
T. Takenaka, H. Koshiba, Y. Motomura, Development strategy of service engineering for retail and restaurant services, The Philosopher’s Stone for Sustainability, in Proceedings of the Fourth CIRP International Conference on Industrial Product Service Systems, pp. 121–124 (2012)
Takashi Okuma and Takeshi Kurata, Service Field Simulator: Virtual environment display system for analyzing human behavior in service fields, Proceedings of ICServ2014, pp. 55–60 (2014)
Takashi Okuma, Tomohiro Fukuhara, Ryosuke Ichikari, Ching-Tzun Chang, Carlos Manrique, Takeshi Shinmura, and Takeshi Kurata, Role of Servicing Activity Visualization in Quality Control Circle, Proc. ICServ 2015, 6 pages. (2015)
Y. Takeda, Takashi Okuma, Motohiro Kimura, Takeshi Kurata, Takeshi Takenaka, Sunao Iwaki, Electrophysiological measurement of interest during walking in a simulated environment. Int. J. Psychophysiol. 93(3), 363–370 (2014)
Tatsuro Myokan, Mitsutaka Matsumoto, Takashi Okuma, Ryosuke Ichikari, Karimu Kato, Daichi Ota, and Takeshi Kurata, Pre-evaluation of Kaizen plan considering efficiency and employee satisfaction by simulation using data assimilation – Toward constructing Kaizen support framework –, Proc. ICServ 2016, 7 p (2016)
Tomohiro Fukuhara, Ryuhei Tenmoku, Ryoko Ueoka, Takashi Okuma, and Takeshi Ku-rata, Estimating skills of waiting staff of a restaurant based on behavior sensing and POS data analysis: A case study in a Japanese cuisine restaurant, Proc. AHFE2014, pp. 4287–4299 (2014)
DoCoMo Map Indoor Navigation Area, http://dmapnavi.jp/stc/enabled_device/
TECCO: Wearable Passive RFID reader, GOV Co., Ltd., http://www.go-v.co.jp/tecco/en/
Yuta Sugiura, Hikaru Ibayashi, Toby Chong, Daisuke Sakamoto, Natsuki Miyata, Mitsunori Tada, Takashi Okuma, Takeshi Kurata, Takashi Shinmura, Masaaki Mochimaru, and Takeo Igarashi, An asymmetric collaborative system for architectural-scale space design, Proc. the 16th ACM SIGGRAPH International Conference on Virtual-Reality Continuum and its Applications in Industry (VRCAI ‘18), ACM, Article 21, 6 pages, (2018)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Kurata, T. (2020). Sensing of Service Provision Processes. In: Shimmura, T., Nonaka, T., Kunieda, S. (eds) Service Engineering for Gastronomic Sciences. Springer, Singapore. https://doi.org/10.1007/978-981-15-5321-9_4
Download citation
DOI: https://doi.org/10.1007/978-981-15-5321-9_4
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-15-5320-2
Online ISBN: 978-981-15-5321-9
eBook Packages: Business and ManagementBusiness and Management (R0)