Abstract
Until now we have discussed how health information systems look like and how their quality can be described and measured. We will now examine how high quality health information systems can be achieved and how high quality can be maintained, especially in hospitals. High quality HIS can only by achieved and HIS failures can only be prevented if the HIS are systematically planned, monitored and directed. We summarize this triad by the term ‘information management’.
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Caudill WW et al. Architecture and You. New York: Whitney Library of Design; 1978. p. 6.
- 2.
The term stakeholder is used to refer to anyone who has direct or indirect influence on or interest in a component of an information system.
- 3.
International Organization for Standardization. ISO 9001 standards on quality management, http://www.iso.org
- 4.
European Federation for Quality Management (EFQM) http://ww1.efqm.org
- 5.
Certification Commission for Healthcare Information Technology, http://www.cchit.org
- 6.
EuroRec, http://www.eurorec.org
- 7.
IHE International, http://www.ihe.net
- 8.
A functionality index describes how many of the related hospital functions are already supported by a computer-based application system.
- 9.
For details, see Sect. 8.7.4.
- 10.
- 11.
Certification Commission for Health Information Technology, http://www.cchit.org
- 12.
Taken from Inpatient EHR Criteria at http://www.cchit.org/sites/all/files/certifications/2011Inpatient_4.zip
- 13.
Mantas J et al.; IMIA Recommendations on Education Task Force. Recommendations of the International Medical Informatics Association (IMIA) on Education in Biomedical and Health Informatics. Methods Inf Med. 2010;49:105–120. Accessible, e.g., at www.IMIA.org
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This example is based on a report in Boston Globe, November 19, 2002, page B1.
- 15.
This example is based on Austin KD, Hornberger JE, Shmerling JE, Managing information resources: a study of ten healthcare organizations, J Healthc Manag 45(4);2000:229–238; discussion 238–239.
- 16.
- 17.
cf.: Han YY, Carcillo JA, Venkataraman ST, Clark RS, Watson RS, Nguyen TC, Bayir H, Orr RA. Unexpected increased mortality after implementation of a commercially sold computerized physician order entry system. Pediatrics. 2005 Dec;16(6):1506–1512.
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Winter, A., Haux, R., Ammenwerth, E., Brigl, B., Hellrung, N., Jahn, F. (2010). Strategic Information Management in Hospitals. In: Health Information Systems. Health Informatics. Springer, London. https://doi.org/10.1007/978-1-84996-441-8_9
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DOI: https://doi.org/10.1007/978-1-84996-441-8_9
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