Abstract
Over the last years, Italian public administrations have been involved in a long-term reform process with the aim of “reinventing” the public sector in accordance with new public management principles. The Italian Army, along with other public organizations, has been engaged in the implementation of a performance management system as stated by Italian law 150/2009. Information Technology (IT) has played an invaluable role during this process. The Italian Army is still developing a business intelligence tool to support its strategic activities. This article investigates on how Italian Army strategies can contribute to the success of implementing an effective performance management systems.
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Notes
- 1.
Previous reforms were: law 29/93 (Cassese’s reform), law 286/99 (Bassanini’s reform).
- 2.
All this information is publicly available as published by the Italian Parliament.
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Suppa, A., Zardini, A., Sarcià, S.A. (2012). IT Helps the Italian Army to Implement a Performance Management System. In: De Marco, M., Te'eni, D., Albano, V., Za, S. (eds) Information Systems: Crossroads for Organization, Management, Accounting and Engineering. Physica, Heidelberg. https://doi.org/10.1007/978-3-7908-2789-7_11
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