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Knowledge-Based Multimodal User Support to Increase Availability in Industrial Product-Service Systems

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The Philosopher's Stone for Sustainability

Abstract

Industrial product-service systems (IPS2) are based on an integrated planning and development of products and services to offer solutions for customers. Integrated products and services underlie complex influences to each other and require software support to guarantee availability of an IPS2. Therefore, supporting warnings and instructions for human operators are essential. In this paper a multimodal approach of user support is presented which uses available digital information in IPS2 to offer individual support to human operators for specific tasks in different environments. Applicability is demonstrated in a scenario on micro milling machine manufacturing.

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Author information

Authors and Affiliations

  1. Department of Machine Tools and Factory Management, Technische Universität Berlin, Pascalstraße 8-9, 10587, Berlin, Germany

    J. Wewiór & G. Seliger

  2. Department of Psychology and Ergonomics, Technische Universität Berlin, Franklinstraße 28-29, 10587, Berlin, Germany

    U. Schmuntzsch & M. Rötting

Authors
  1. J. Wewiór
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  2. U. Schmuntzsch
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  3. G. Seliger
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  4. M. Rötting
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Corresponding author

Correspondence to J. Wewiór .

Editor information

Editors and Affiliations

  1. , Department of System Design, Tokyo Metropolitan University, Asahigaoka 6-6, Hino-shi, Tokyo, 191-0065, Japan

    Yoshiki Shimomura

  2. , Department of Management Science, Tokyo University of Science, 1-3 Kagurazaka, Shinjuku-ku, Tokyo, 162-8601, Japan

    Koji Kimita

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© 2013 Springer-Verlag Berlin Heidelberg

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Cite this paper

Wewiór, J., Schmuntzsch, U., Seliger, G., Rötting, M. (2013). Knowledge-Based Multimodal User Support to Increase Availability in Industrial Product-Service Systems. In: Shimomura, Y., Kimita, K. (eds) The Philosopher's Stone for Sustainability. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32847-3_76

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  • DOI: https://doi.org/10.1007/978-3-642-32847-3_76

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32846-6

  • Online ISBN: 978-3-642-32847-3

  • eBook Packages: EngineeringEngineering (R0)

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