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An Ecosystem Approach to Knowledge Management

  • Conference paper
7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 172))

Abstract

Effective use of knowledge in organisations would typically lead to improved organizational performance. Organisations that practice and leverage organizational knowledge through integration, innovation and sharing of lessons learned will continue to improve and strengthen the organisation’s operation. The ecosystem approach described in this paper centred on the premise that knowledge is individualised information enriched through the process of learning, then shared and applied to practical situations. To capture better knowledge management, a collaborative knowledge management framework is used to examine the positions of knowledge management in an organisation. To highlight the complex and heterogeneous nature of knowledge management, a set of practices aimed to enhance collaboration is presented as holistic approach toward improving practical learning environments. In addition, a set of actionable knowledge management strategies to improve the relationships among the components interacting within each organisational ecosystem can be recommended as a result of using the framework.

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Author information

Authors and Affiliations

  1. School of Information Systems, Curtin University of Technology, Perth, Western Australia, Australia

    Vanessa Chang

  2. Deloitte Consulting, Perth, Western Australia, Australia

    Amanda Tan

Authors
  1. Vanessa Chang
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  2. Amanda Tan
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Corresponding author

Correspondence to Vanessa Chang .

Editor information

Editors and Affiliations

  1. Staffordshire University, FCET, Stafford, ST18 OAD, United Kingdom

    Lorna Uden

  2. Department Computer Science and, Artificial Intelligence, Universidad Granada, C/ Periodista Daniel Saucedo Aranda s/n, Granada, 18071, Spain

    Francisco Herrera

  3. , Faculty of Computer Science, Pontificial University of Salamanca, C/Compañía 5, Salamanca, 37002, Spain

    Javier Bajo Pérez

  4. Department of Computing Science, and Control, Universidad Salamanca, Plaza de la Merced, s/n s/n, Salamanca, 37008, Spain

    Juan Manuel Corchado Rodríguez

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Chang, V., Tan, A. (2013). An Ecosystem Approach to Knowledge Management. In: Uden, L., Herrera, F., Bajo Pérez, J., Corchado Rodríguez, J. (eds) 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing. Advances in Intelligent Systems and Computing, vol 172. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30867-3_3

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  • DOI: https://doi.org/10.1007/978-3-642-30867-3_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-30866-6

  • Online ISBN: 978-3-642-30867-3

  • eBook Packages: EngineeringEngineering (R0)

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