Abstract
A number of perceptual and psychological issues conspire to make the successful design of interactive systems – and user interfaces in particular – much more difficult than it would seem at first sight. This paper describes the author’s keynote address to the CADUI conference and investigates these issues, touching on attentional, change and mud splash blindnesses. It also explores the diffculties technologists can have in understanding user’s needs, as demonstrated by a recent study in empathizing and systemising skills within the IT sector.
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References
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Hudson, W. (2009). The Challenges of User-Centred Design . In: Lopez Jaquero, V., Montero Simarro, F., Molina Masso, J., Vanderdonckt, J. (eds) Computer-Aided Design of User Interfaces VI. Springer, London. https://doi.org/10.1007/978-1-84882-206-1_1
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DOI: https://doi.org/10.1007/978-1-84882-206-1_1
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