Abstract
You made it to the last chapter; we both have. In this chapter, I will explain the things that seem the most probable to happen to technical support and the way we do the work. These are not predictions or simple wishful thinking. These are truly the changes that will impact the work in the future.
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Sanchez, A.R. (2009). Perspectives. In: Pepper, J., et al. Technical Support Essentials. Apress. https://doi.org/10.1007/978-1-4302-2548-5_12
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DOI: https://doi.org/10.1007/978-1-4302-2548-5_12
Publisher Name: Apress
Print ISBN: 978-1-4302-2547-8
Online ISBN: 978-1-4302-2548-5
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