Abstract
In this topic we will discuss the importance of alignment between information systems strategy and business strategy, argue the importance of evaluating the performance of information systems initiatives/investments, describe metrics for measuring performance of information systems initiatives/investments, present methods for information systems investment justification, and discuss difficulties associated with justifying information systems investments.
Keywords
- Business Strategy
- Enterprise Resource Planning System
- System Investment
- Customer Relationship Management System
- Information System Project
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Bibliography
Alvarez, E. & Raghavan, S. 2010, ‘Road Map to Relevance: How a capabilities-driven information technology strategy can help differentiate your company’, Strategy + Business, Iss. 61, pp. 1–6.
Blick, G. & Quaddus, M. 2003, Benefit Realization with SAP: A Case Study, Graduate School of Business, Curtin University of Technology, Australia, pp. 1–16.
Boochever, J. O., Park, T. & Weinberg, J. C. 2002, ‘CEO vs CIO: Can this marriage be saved’, Strategy + Business, Iss.28, pp. 1–10.
Booth, A., Roberts, R. & Sikes, J. 2011, ‘How strong is your IT strategy?’, McKinsey on Business Technology, Number 23, Summer 2011, pp. 2–7.
Copper, B. & Nocket, K. 2009, ‘Toyota’s IT Transformation’, Strategy + Business, Iss. 55, pp. 1–3.
Gunasekaran, A., Love, P.E.D., Rahimi, F. & Miele, R. 2001, ‘A Model for Investment Justification in Information Technology Projects’, International Journal of Information Management, Vol. 21, pp. 349–364.
Haag, S., Baltzan, p. & Phillips, A. 2006, Business Driven Technology, 1st edition, McGraw-Hill Irwin, Boston, USA.
McNurlin, B.C. & Sprague, R.H. 2004, Information Systems Management in Practice, 6th edn, Pearson Education, New Jersey.
O’Brien, J. A. & Marakas, G. M. 2011, Management Information Systems, 10th Edition, McGraw-Hill, New York, USA.
Pearlson, K.E. & Saunders, C.S. 2004, Managing and Using Information Systems: A Strategic Approach, 2nd edn, Wiley, Danvers.
Pearlson, K. E. & Saunders, C. S. 2010, Managing and Using Information Systems: A Strategic Approach, Fourth Edition, John Wiley & Sons, USA.
Peppard, J., Ward, J. & Daniel, E. 2007, ‘Managing the realization of benefits from IT investment’, MIS Quarterly Executive, Vol. 6, No. 1, pp. 1–11.
Soh. C. & Markus, L.M. (1995). ‘How IT Creates Business Values: A Process Theory Synthesis’, Proceedings of the 16th International Conference on Information Systems, Amsterdam, Netherlands, pp. 29–41.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2013 ATLANTIS PRESS
About this chapter
Cite this chapter
Xu, J., Quaddus, M. (2013). Information Systems Planning and Evaluation. In: Managing Information Systems. Atlantis Press, Paris. https://doi.org/10.2991/978-94-91216-89-3_3
Download citation
DOI: https://doi.org/10.2991/978-94-91216-89-3_3
Published:
Publisher Name: Atlantis Press, Paris
Print ISBN: 978-94-91216-88-6
Online ISBN: 978-94-91216-89-3
eBook Packages: Business and EconomicsBusiness and Management (R0)