Chapter

Digital Insurance

Part of the series Palgrave Studies in Financial Services Technology pp 91-121

The Digital Insurance Basic Solutions

  • Bernardo NicolettiAffiliated withUniversità degli Studi di Roma Tor Vergata

Abstract

The insurance industry is evolving. Customers are informed and demanding. The entire organization and the Information and communication technology (ICT) departments need to establish a stronger customer orientation, build deeper relationships with their internal and external clients, deliver products to market faster, and be prepared to partner.