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Let the Devil Choose: Frustration or Anxiety in the Wake of Performance Measurement in Universities

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Part of the book series: Issues in Higher Education ((IHIGHER))

Abstract

The purpose of this chapter is to discuss changes and challenges in the management of universities by using two archetypes - the ivory tower and the mass university - as an intellectual device to illustrate the nature of changes from traditional to contemporary universities.

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© 2012 Cláudia S. Sarrico & Ana I. Melo

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Sarrico, C.S., Melo, A.I. (2012). Let the Devil Choose: Frustration or Anxiety in the Wake of Performance Measurement in Universities. In: Stensaker, B., Välimaa, J., Sarrico, C.S. (eds) Managing Reform in Universities. Issues in Higher Education. Palgrave Macmillan, London. https://doi.org/10.1057/9781137284297_5

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