Abstract
Progress in information and communications technologies (ICT) over the past two decades has precipitated significant changes in the understanding of social interaction, learning, life, and work. Yet, present day educational systems still seem mired in practices more suited to the early twentieth century, and it is not only the content, but equally the design of these systems that has failed to keep pace with modern day demands. In order for teachers and students to reach optimal capacity, therefore, new literacies, pedagogies, and assessment tools less tightly coupled with the past must form the basis of a process by which the gap between theory and application can be bridged. This chapter discusses the basis, description, and application of a proposed framework intended to guide educational practices towards fostering more adaptive dispositions among learners in Singapore. The PACES framework aims to integrate the essential skill-sets and values, supporting environment, and outcomes into a coherent approach. It considers how each of the components of knowledge, skills, and personal characteristics and mind-sets and their permutations can be applied in order to provide an adequate learning and teaching environment, so that students are sufficiently prepared for real-world situations and challenges.
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Appendices
Appendices
Appendix 13.1. Framework and Overarching Rubrics for Preparing Students for the Twenty-First Century Workforce
K: Knowledge | ||
---|---|---|
Digital-age literacy (Basic literacies as a basis for understanding of higher academic content) | 1. Basic | Possesses working knowledge, appreciation, and understanding in/of basic literacies: English and other language(s) – communicates in a contextually-appropriate manner |
Mathematics – performs arithmetic, mathematical reasoning and problem-solving | ||
Arts, Social Sciences, and Humanities – relates them to activities of the 21st century | ||
2. Scientific | Possesses working knowledge, appreciation, and understanding in/of scientific concepts: | |
Questions everyday experiences and finds answers | ||
Describes and explains natural phenomena | ||
Understands scientific articles in the popular press and converses intelligently on these subjects | ||
Identifies scientific issues underlying national and local decisions and expresses scientifically and technologically informed positions | ||
Poses and evaluates arguments on evidence and applies conclusions appropriately | ||
3. Entrepreneurial | Possesses working knowledge, appreciation, and understanding in/of financial, economic, and business concepts: | |
Makes personal economic choices and relates these to the role of the economy in society | ||
Enhances career options | ||
Evaluates benefits and the limitations of resources, using this knowledge to make informed choices as consumers, producers, savers, investors, and citizens | ||
Identifies economic incentives that affect behaviour | ||
Understands how price is influenced by competition, trade barriers, shortages, surpluses, and the interaction between buyers and sellers | ||
Describes the roles of public and private economic institutions | ||
appreciates the basics of income and its distribution, interest rates, inflation, unemployment, investment, and risk | ||
Evaluates the benefits and costs of alternative public policies, and assesses who benefits and who bears the costs. | ||
Appreciates the value of entrepreneurialism and the roles of small and large businesses in the economy | ||
4. ICT/Technological | Possesses working knowledge, appreciation, and understanding in/of technology systems: | |
Complies with ethical and legal issues regarding the access and use of it | ||
Models positive use of technology | ||
Uses technology effectively to: | ||
Increase productivity | ||
Reach beyond the classroom and communicate information and ideas effectively | ||
Identify and solve problems in real-world contexts, and access, manage, integrate, evaluate, and create information | ||
Evaluate information critically: | ||
Determines what is known and is needed for problem-solving | ||
Identifies and prioritises sources based on credibility and relevance | ||
Access information effectively: | ||
Identifies and retrieves relevant information; uses technology to enhance searching | ||
Revises ineffective information-gathering strategies | ||
Understands how information retrieved does (not) address the original problem | ||
Evaluates information in terms of credibility and social, economic, political, legal, and ethical implications | ||
Uses technology to facilitate evaluation | ||
Use extracted information accurately and effectively: | ||
Applies information to accomplish a specific purpose | ||
Manages the flow of information from a variety of sources | ||
Presents information clearly and persuasively using technology tools and the media | ||
Evaluates the processes and products of these activities, including social consequences | ||
5. Media and Visual | Possesses working knowledge, appreciation and understanding in/of media information and technology: | |
Analyses why media messages are constructed | ||
Critically examines these messages | ||
Explains why individuals interpret messages differently, how values and points of view are included or excluded, and how media can influence beliefs and behaviours | ||
Assesses and complies with ethical/legal issues regarding the access and use of media | ||
Uses appropriate media creation tools | ||
Effectively utilises appropriate expressions and interpretations in diverse environments | ||
Visuals in electronic media: | ||
Exercises sensitivity and awareness of emotional, psychological, physiological, and cognitive influences in perceptions of visuals | ||
Uses representational, explanatory, abstract, and symbolic images | ||
Be an informed viewer, critic, creator, and consumer of visual information | ||
Be an expressive, visual thinker | ||
6. Global awareness | Possesses working knowledge, appreciation, and understanding in/of global issues: | |
Familiarises oneself with other nations and cultures through the learning and use of appropriate languages | ||
Draws connections about other nations historically, politically, economically, technologically, socially, linguistically, and ecologically | ||
Understands that these interconnections can have positive and negative consequences | ||
Understands Singapore’s role in international policies and relations | ||
Recognises, analyses and evaluates major trends in global relations and the interconnections of these trends with their local and national communities | ||
Understands national cultural differences that impact interpretation of events at the global level | ||
Understands the impact of ideology and culture on national decisions regarding access to and use of technology | ||
Participates in the global society by staying current with international news | ||
7. Multi-cultural | Possesses working knowledge, appreciation, and understanding in/of diversity: | |
Understands how: | ||
Cultural beliefs, values, and sensibilities affect thinking, and behaviour | ||
Similarities and differences in beliefs, appearances, and lifestyles arise | ||
Technology impacts culture | ||
Mainstream and non-mainstream cultures: | ||
Understands perspectives of other cultural groups | ||
Is sensitive to issues of biasness, racism, prejudice, and stereotyping | ||
Actively engages with/in other cultures | ||
Works towards becoming multi-lingual | ||
Communicates, interacts, and works with individuals from other cultural groups, using technology where appropriate | ||
Gains familiarity with, and interacts successfully in, technology environments | ||
8. Civics | Possesses working knowledge, appreciation and understanding in/of civic life and governmental processes: | |
Participates effectively as a citizen | ||
Exercises the rights and obligations of citizenship at local, state, national, and global levels | ||
Understands local and global implications of civic decisions | ||
9. Health | Possesses working knowledge, appreciation and understanding in/of basic health information and services: | |
Enhances health | ||
Adopts preventive health measures, including proper diet, exercise, risk avoidance and stress reduction | ||
Makes appropriate health-related decisions | ||
Establishes and monitors personal and family health goals | ||
Gains awareness of national and international public health and safety issues | ||
S: Skills | ||
Cognitive/Inventive Thinking (CIT) | Critical thinking, higher-order thinking, sound reasoning, and problem-solving: | Locates, evaluates, synthesises, and uses information effectively |
Includes the cognitive processes of analysis, comparison, inference/interpretation, evaluation, and synthesis applied to a range of academic domains and problem-solving contexts. | Reasons effectively: Uses various types of reasoning (e.g., inductive) Uses systems thinking: Analyses how individual components interact to produce outcomes in complex systems. | |
Makes judgments and decisions: | ||
Effectively analyses and evaluates evidence, arguments, claims, beliefs, and major alternative points of view | ||
Synthesises and makes connections between information and arguments | ||
Makes interpretations and draws conclusions based on the best analysis | ||
Reflects critically on experiences and processes | ||
Identifies essential elements and their interaction in a problem; use electronic tools to facilitate analysis | ||
Constructs relationships between the essential elements of a problem; extracts implications and conclusions from facts, premises, or data | ||
Creates and applies criteria to gauge the strengths and limitations of information, data, and solutions | ||
Solves problems: | ||
Solves different kinds of unfamiliar problems in conventional and innovative ways | ||
Asks questions that clarify points of view which lead to better solutions | ||
Adaptability/managing complexity: | Deals with change: | |
Ability to modify one’s thinking, attitude, or behaviour to suit current or future environments and the ability to handle multiple goals, tasks, and inputs, while understanding and adhering to constraints of time, resources, and systems. | Adapts to varied roles, responsibilities, schedules and context Recognises the gains that might result from change Adapts quickly and calmly, without idealising earlier methods and ideas Works effectively with ambiguity and changing priorities When faced with complex problems or multiple goals: Regards problems from multiple perspectives; understands that many solutions exist and can be approached using different strategies | |
Anticipates contingencies and handles them confidently | ||
Identifies and corrects problems as they occur; abandons ineffective strategies | ||
Understands, negotiates, and balances diverse views and beliefs to reach workable solutions, particularly in multi-cultural environments | ||
Mmanages multiple goals and sets sub-goals in service of larger ones; stays focused under pressure and keeps sight of ‘the big picture’ | ||
Incorporates feedback effectively | ||
Ddeals positively with praise, setbacks, and criticism | ||
Uses self-management strategies to: | ||
Allocate time and resources | ||
Remain organised | ||
Be accountable for meeting goals | ||
Understand the components of relevant systems | ||
Reflect on past behaviours, and use these insights to help plan future endeavours | ||
Initiative and self-direction: | In the planning phase: | |
Ability to take ownership, manage, and extend learning beyond the classroom; able to set goals related to learning, plan for the achievement of those goals, independently manage time and effort, and assess the quality of learning and products that result from the learning experience. | Sets goals with tangible and intangible criteria Balances tactical (short-term) and strategic (long-term) goals During learning activities: Works to reach goals Develops interest in work Focuses and maintains attention Constantly self-teaches Self-monitors performance | |
Seeks help when needed | ||
Manages workload efficiently | ||
Upon completion: | ||
Self-evaluates work | ||
Reflects critically on past experiences in order to inform future progress | ||
Initiates processes to extend learning beyond basic mastery of skills | ||
Able to work independently, monitor, define, and complete tasks without direct oversight | ||
Able to approach learning in unique ways | ||
Beyond immediate/direct application | ||
Looks for patterns or engages in hypothesis testing | ||
Makes spontaneous inquiry when chancing upon a topic of relevance/interest | ||
Makes an active attempt to keep abreast of novel ideas and current events | ||
Creativity & innovation: | Exhibits creativity and innovation: | |
Ability to create something original, whether personally (original to the individual) or culturally (where the work adds significantly to a domain of culture as recognised by experts). It may occur as a result of students using real-world tools to solve or communicate about real-world problems. These products include communications in any media, synthesis of resources into more useable forms (e.g., databases, graphics), or refinement of questions that build upon what is known to advance understanding. | Uses a wide range of idea creation techniques (e.g., brainstorming) Demonstrates originality and inventiveness, and understands real-world limits Elaborates, refines, analyses, and evaluates ideas in order to improve and maximise creative efforts Demonstrates expertise in at least one domain Able to implement innovations: Acts on creative ideas to make a tangible and useful contribution to the field in which the innovation will occur Able to produce relevant, high-quality products: Ensures that content is accurate, balanced, carefully researched, well-documented Uses a variety of media (text, video, audio) and technology tools to add value to products | |
Integrates and applies technological, information, and visual literacies to generate ‘knowledge products’ with significance beyond the classroom | ||
Understands the utility of created products and how they meet the demands of the problem | ||
Has internal standards for high-quality products, routinely uses these standards to evaluate products and the processes that led to them | ||
Effective Communication (EC) | Teamwork & collaboration: | Personally: |
Ability to have cooperative interaction between individuals working together to solve problems, create novel products, or master content in technologically mediated environments, and in face-to-face situations. | Takes on different roles and tasks within the group to accomplish shared ends Open and honest with ideas, concerns, and values Leads and follows in a wide variety of situations Reflects on group interactions after collaborative activities, and uses experiences to make future collaboration more productive | |
Interpersonally: | ||
Develops, implements, and communicates ideas to others effectively; articulates thoughts and ideas using oral, written, and non-verbal communication skills in various forms and contexts | ||
Commits to a shared goal and accepts responsibility for group work; exercises willingness to make necessary compromises to the goal | ||
Aligns goals during collaborative activities | ||
Uses communication for a range of purposes (e.g., to inform, instruct, motivate, and persuade) | ||
Works to match tasks to team member abilities, expanding team membership when necessary | ||
Shares personal resources with other group members | ||
Listens respectfully and objectively to decipher meaning; offers constructive feedback | ||
Iteratively designs and redesigns solutions through debate, disagreement, discussion, research, and development | ||
Communicates effectively in diverse and multi-lingual environments | ||
Works effectively with diverse teams by being open to diverse perspectives, and incorporates group input and feedback | ||
Interpersonal and social skills: | Knows when to listen and when to speak | |
Ability to read and manage emotions, motivations, and behaviours during social interactions, or in a social-interactive context. | Respectable, professional Is aware of and manages emotions, strengths, and limits Understands and positively manages the emotions of others: empathises; is sensitive to their needs and to the forces that shape the way they feel and behave; enhances their strengths and abilities | |
Manages conflict effectively; constructively influences the behaviour of others; uses persuasive strategies | ||
Understands, negotiates, and balances diverse views and beliefs to reach solutions | ||
Respects cultural differences and works effectively with people from different backgrounds | ||
Leverages social and cultural differences to create new ideas and increases both innovation and quality of work | ||
Effective use of real-world tools: Able to effectively use real-world tools – hardware, software, networking – to communicate, collaborate, solve problems, accomplish tasks. | Understands the value of tools for a particular field and is comfortable using these tools Enhances learning through both general and specific technology tools Uses real-world tools of field practitioners as a bridge between the theory and practice | |
Interactive communication: | When selecting modes of interaction: | |
Able to generate meaning through exchanges using contemporary tools and processes, in situations that are dependent/independent of technology. | Considers features, conventions, and etiquette of interactive electronic environments Chooses media and processes appropriate to purpose and audience Seeks out and interacts with virtual communities of interest | |
During interaction: | ||
Uses a range of expression (voice, video, etc.) to maximise the impact of a medium or online environment | ||
In synchronous modes, is comfortable with immediacy of interaction, engaging in appropriate give-and-take, effectively interpreting and providing emotional cues to enhance communications | ||
Manages high-volume communication efficiently and effectively | ||
Listens well, seeks mutual understanding, welcomes full sharing of information, and considers others’ views | ||
Exhibits personally responsible behaviour, especially in situations of anonymity | ||
Management (M) | Leadership | Able to: |
Ability to guide and lead others. | Use interpersonal and problem-solving skills to guide others toward a goal | |
Leverage strengths of others to accomplish a common goal | ||
Inspire others to reach their very best by example | ||
Demonstrate integrity and ethical behaviour in using influence and power | ||
Prioritising, planning, and managing for results: Ability to organise to efficiently achieve the goals of a specific project. | Able to: Set and meet goals despite obstacles Prioritise, plan, manage work Frame meaningful questions | |
Anticipate obstacles and plan accordingly | ||
Sustain interest and effort | ||
Cause others to act in accordance with a plan | ||
Utilise time and resources efficiently and effectively | ||
Monitor progress effectively throughout the implementation | ||
Multi-task | ||
Self-evaluate | ||
Be accountable for results | ||
Cooperate effectively with teams | ||
Present oneself professionally and with proper etiquette | ||
Participate actively and reliably; is punctual | ||
Work positively and ethically | ||
P: Personal characteristics & mind-sets | ||
Moral character | Qualities that enable us to be our best ethical selves. These characteristics enable: | Empathy Fairness/justice Trustworthiness |
Tending and befriending others | Generosity | |
Building healthy communities Protection against excesses Forging of connections to the larger universe and providing meaning | Compassion Forgiveness Humility Prudence | |
Self-regulation, self-control | ||
Active citizenship/responsibility (personal, social, civic) | ||
Loyalty and teamwork | ||
Able to love | ||
Altruism | ||
Social intelligence | ||
Appreciation of beauty and excellence | ||
Gratitude | ||
Optimistic | ||
Adaptive humour and playfulness | ||
Spiritual | ||
Performance character: | Qualities that enable us to achieve our highest potential in any performance context. These characteristics: | Leadership (inspire, coach, direct, delegate) Has goals and ambitions Takes initiative/is proactive Diligent Conscientious |
Enable leadership | ||
Involve one’s capacity to acquire and use knowledge effectively | ||
Allow one to accomplish goals in the face of challenges | ||
Enable resilience and protect against stress | ||
Self-disciplined | ||
Independent | ||
Displays courage, confidence | ||
Perseveres | ||
Has integrity | ||
Displays curiosity | ||
Has love for learning | ||
Flexible and adaptable | ||
Creative | ||
Open-minded | ||
Persuasive | ||
Perspectives | ||
Wise | ||
Assertive and decisive, but able to compromise | ||
Balances collaboration and competition | ||
Can conform but challenges traditions appropriately | ||
Handles conflicts and criticisms effectively | ||
Demonstrates emotional intelligence | ||
Ability to assess the situation | ||
Considers the scope and interprets problems and contexts from multiple perspectives | ||
Ability to select KSP based on assessment | ||
Chooses appropriate elements from KSP to respond to the situation | ||
Proficiency in using the selected set of KSP in the situation | ||
Addresses the situation or problem well (including accuracy, efficiency, creativity) |
Appendix 13.2. The Assessment of Service Learning
Phases | Examples of critical skill-sets needed | Examples of desired outcomes taken from the overarching rubrics based on the needs of the situation and students’ developmental age |
---|---|---|
Planning Students brainstorm and plan as a team, with the teacher facilitating and bringing in overall structure. | (CIT) Critical thinking, higher-order thinking, sound reasoning, & problem-solving | Student(s) should be able to: Recognise when information is needed Locate, reason, and evaluate forms of information Synthesise information effectively |
Make judgments and decisions | ||
Solve problems in conventional and innovative ways | ||
Identify and pose significant questions that clarify various points of view and lead to better solutions | ||
(EC) Teamwork and Collaboration | At an individual level, student(s) should be able to: | |
Take on different roles and tasks within the group to accomplish shared ends | ||
Be open and honest with ideas and concerns | ||
Lead and follow | ||
Reflect on group interactions after the activity and apply experiences in future collaborations | ||
At a team/interpersonal level, students should be able to: | ||
Develop, implement and communicate ideas to team members, teacher and to the participating company effectively | ||
Articulate thoughts and ideas using oral, written, and non-verbal communication skills in various forms and contexts | ||
Commit to a shared goal and accept responsibility for group work toward that goal; exercise flexibility and willingness to be helpful in making necessary compromise to accomplish the common goal | ||
Align own goals to those of others | ||
Use communication for a range of purposes (e.g., instruct, inform, motivate, and persuade) | ||
Share personal understandings and resources with other group members | ||
Listen effectively and respectfully and objectively to decipher meaning, and offer constructive feedback | ||
Iteratively design and redesign solutions through debate, disagreement, discussion, research, and development | ||
Communicate effectively in a diverse and multi-lingual environment | ||
Work effectively and respectfully with diverse teams by being open and responsive to new and diverse perspectives, and incorporate group input and feedback into work | ||
Learning phase Attachment to green energy company | (CIT) Initiative and self-direction | Student(s) should be able to: Work to reach goals associated with the service learning experience, and those set in the planning phase |
Develop interest in work and activities they are engaged in | ||
Focus and maintain attention | ||
Constantly self-teach | ||
Self-monitor performance | ||
Seek help when needed | ||
Utilise and manage workload efficiently | ||
Self-evaluate work | ||
Use prior experience in new situations | ||
Initiate processes to extend learning | ||
Work independently | ||
Approach learning in unique ways | ||
(EC) Interpersonal and social skills | Student(s) should be able to: | |
Know when to listen and when to speak | ||
Conduct oneself in a respectable and appropriate manner | ||
Be aware of – and manage – own emotions, strengths, limits, and behaviour during social interactions | ||
Understand and manage the emotions of others in face-to-face and virtual environments | ||
Manage conflicts effectively by devising win-win solutions, listening well, and using effective communication and persuasive strategies | ||
Understand, negotiate, and balance diverse views and beliefs to reach workable solutions, particularly in a multi-cultural environment | ||
Demonstrate respect for cultural differences and work effectively with people from a range of social and cultural backgrounds | ||
Leverage social and cultural differences to create new ideas and increase innovation and quality of work | ||
Application Concepts acquired from the attachment are applied to complete the project | (CIT) Creativity and Innovation | Student(s) should be able to: Exhibit creativity and innovation through the use of a wide range of idea creation techniques (brainstorming, mind-mapping, etc.) |
Demonstrate originality and inventiveness in work and ideas, and understand real-world limits | ||
Elaborate, refine, analyse, and evaluate own ideas in order to improve and maximise creative efforts | ||
Implement innovations | ||
Produce relevant, high-quality products by ensuring accurate, balanced, researched and well-documented content | ||
Use a variety of media and technology tools to add value to the products | ||
Integrate and apply technology, information, and visual literacies to generate products | ||
Create knowledge products that have significance beyond the classroom walls | ||
Understand the utility of the products created and how they meet the needs of the original problem | ||
(EC) Interactive Communication | Student(s) should be able to: | |
Consider features, conventions, and etiquette of interactive electronic environments in choosing modes of interaction | ||
Select media and processes that are appropriate to purpose and audience | ||
Use a range of expressions (voice, video, text, image, etc.) to maximise the impact of a medium | ||
Be comfortable with the immediacy of interaction, engage in appropriate give-and-take and effectively interpreting and providing emotional cues to enhance communication | ||
Manage high volume of communication (electronic and non-electronic) efficiently and effectively | ||
Listen well, seek mutual understanding, welcome sharing of information, and consider others’ views before commenting | ||
Exhibit personally responsible behaviour, especially in situations of anonymity |
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Cheah, H.M., Lim, K.Y.T. (2014). Fostering Adaptivity Through Systemic Reform: Transforming Education Through the Framework of Preparing Student Abilities and Competencies Through Education in Singapore (PACES). In: Hung, D., Lim, K., Lee, SS. (eds) Adaptivity as a Transformative Disposition. Education Innovation Series. Springer, Singapore. https://doi.org/10.1007/978-981-4560-17-7_13
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