The 8th International Conference on Knowledge Management in Organizations

Part of the series Springer Proceedings in Complexity pp 593-601


Investigation of Key Resistance Factors in Knowledge Sharing Towards Information Security Culture in Healthcare Organization

  • Noor Hafizah HassanAffiliated withAdvanced Informatics School, University Technology Malaysia Email author 
  • , Zuraini IsmailAffiliated withAdvanced Informatics School, University Technology Malaysia

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With the rapid technological change in health informatics environment, the security incidents are likely to occur. Thus make it important for the employee to acquire security knowledge to minimize the incidents. Previous literature addresses the issues on motivation towards the employee in knowledge sharing. Little has pay attention on the resistance factors that become the barrier in knowledge sharing in information security. This paper identifies the similarities of Knowledge Management (KM) and Information Security Management (ISM) according to previous literature. The purpose of this paper to investigate the key resistance factors in knowledge sharing towards information security culture healthcare organization. Based on secondary data collected, the key resistance factors identified are behavior, lack of trust, lack of communication, low security awareness, personality differences, cultural differences, lack of top management commitment and openness to experience. This in-progress study will be use to design a conceptual model to show the relationship between knowledge sharing and information security culture and further tested with selected healthcare organization.


Knowledge sharing Security culture Healthcare organization